Mô tả công việc
The Hostess plays a crucial role in creating a welcoming and memorable dining experience for our guests. This role requires a friendly, outgoing, and organized individual who can efficiently manage guest flow, provide excellent customer service, and maintain a positive and professional demeanor.
Key Responsibilities:
Greet and welcome guests warmly and professionally.
Manage the waiting list, ensuring accurate wait times and seating arrangements.
Seat guests promptly and efficiently, considering table availability and guest preferences.
Maintain a clean and organized front-of-house area.
Assist with reservations and inquiries.
Provide basic information about the restaurant's menu and specials.
Handle guest requests and complaints promptly and professionally.
Ensure compliance with all relevant health and safety regulations.
Maintain a positive and professional attitude at all times.
Work effectively as part of a team.
Support accountant to issue daily VAT invoices.
Yêu cầu
Proven experience as a Hostess or in a similar role (preferred)
Excellent communication and interpersonal skills
Strong customer service orientation
Ability to work in a fast-paced environment
Strong organizational and time-management skills
Attention to detail
Professional appearance and demeanor
Basic knowledge of restaurant operations (preferred)
Fluency in English (essential), Korean is a plus
Quyền lợi
Competitive salary
Service Charge + Tips
Opportunities for professional growth and development.
The chance to work in a dynamic and creative environment.
Be part of a passionate and dedicated team.
5 days off monthly
Daily Staff Meal