implementation specialist nightshift, client/ Customer Support, englishCông Ty TNHH DiCentral Việt Nam
Nơi làm việc: Hồ Chí Minh
Ngành nghề: IT phần mềm, Tư vấn/ Chăm sóc khách hàng, Giao Dịch Khách Hàng, Dịch vụ
Lương: Tới $800
Hình thức: Toàn thời gian
Ngày đăng: 25/03/2024
Hạn nộp: 24/04/2024
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more!
This role is an onsite opportunity.
- As an Implementation Specialist, you will:
• Serves as the primary point of contact during the software (SPS & Gentran) implementation process for the customer, with assistance as needed from implementation supervisor.
• Manages setup within TrueCommerce. Conducts testing for customers.
• Manages implementation tasks and coordinates activities with the customer, trading partners, SPS and other implementation team members.
• Manages customer expectations and project scope.
• Actively contacts and follows up with customers to drive continuous progress on the completion of their projects.
• Assists the customer with the usage of the TrueCommerce software.
• Assists the customer with the EDI testing process, including analyzing test results and advising the customer on steps required to fulfill testing requirements.
• Assists the customer with the integration testing process, including understanding of basic integration functions and BSP mapping changes for assigned ERP packages.
• Identifies and communicates implementation issues and escalates to the appropriate parties.
• Meets monthly go-live and quality targets as determined by TrueCommerce management.
This role is an onsite opportunity.
- As an Implementation Specialist, you will:
• Serves as the primary point of contact during the software (SPS & Gentran) implementation process for the customer, with assistance as needed from implementation supervisor.
• Manages setup within TrueCommerce. Conducts testing for customers.
• Manages implementation tasks and coordinates activities with the customer, trading partners, SPS and other implementation team members.
• Manages customer expectations and project scope.
• Actively contacts and follows up with customers to drive continuous progress on the completion of their projects.
• Assists the customer with the usage of the TrueCommerce software.
• Assists the customer with the EDI testing process, including analyzing test results and advising the customer on steps required to fulfill testing requirements.
• Assists the customer with the integration testing process, including understanding of basic integration functions and BSP mapping changes for assigned ERP packages.
• Identifies and communicates implementation issues and escalates to the appropriate parties.
• Meets monthly go-live and quality targets as determined by TrueCommerce management.
Yêu cầu công việc
• Client service implementations, business-to-business, and/or computer support/service experience.
• Project management knowledge or experience is required.
• Experience in working with high volume customers and/or tasks with proven ability to keep organized and multi-task.
• Prior experience in training customers on application software including conducting training webinars or one-on-one customer training sessions.
• Experience with Microsoft Office and Internet applications required.
• Experience with business systems such as Microsoft Great Plains, AX, Dynamics, QuickBooks, Sage, SAP or NetSuite is a plus.
• Willingness to work a night shift from 10:00 PM - 07:00 AM.
• Work location: Helios Building, 5th Floor, Quang Trung Software, Dist. 12, Ho Chi Minh City.
• Project management knowledge or experience is required.
• Experience in working with high volume customers and/or tasks with proven ability to keep organized and multi-task.
• Prior experience in training customers on application software including conducting training webinars or one-on-one customer training sessions.
• Experience with Microsoft Office and Internet applications required.
• Experience with business systems such as Microsoft Great Plains, AX, Dynamics, QuickBooks, Sage, SAP or NetSuite is a plus.
• Willingness to work a night shift from 10:00 PM - 07:00 AM.
• Work location: Helios Building, 5th Floor, Quang Trung Software, Dist. 12, Ho Chi Minh City.
Quyền lợi được hưởng
Bonus, 13th month Salary
Health Care & Accident Insurance For Employee and Relative
12 annual leave days and 2 personal leave days
Health Care & Accident Insurance For Employee and Relative
12 annual leave days and 2 personal leave days
Thông tin khác
Ngày Đăng Tuyển
25/03/2024
Cấp Bậc
Nhân viên
Ngành Nghề
Công Nghệ Thông Tin/Viễn Thông > IT Support/Help Desk
Lĩnh vực
Phần Mềm CNTT/Dịch vụ Phần mềm
Kỹ Năng
Implementing Strategy, Project Management, Service Implementation, Systems Implementation, Customer Service
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
25/03/2024
Cấp Bậc
Nhân viên
Ngành Nghề
Công Nghệ Thông Tin/Viễn Thông > IT Support/Help Desk
Lĩnh vực
Phần Mềm CNTT/Dịch vụ Phần mềm
Kỹ Năng
Implementing Strategy, Project Management, Service Implementation, Systems Implementation, Customer Service
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
Nộp hồ sơ liên hệ
Nguyễn Võ Cẩm Giang
Công Ty TNHH DiCentral Việt Nam
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Vị trí implementation specialist nightshift, client/ Customer Support, english do công ty Công Ty TNHH DiCentral Việt Nam tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Tới $800, tìm thêm việc làm về Implementation Specialist Nightshift, Client/Customer Support, English hoặc công ty Công Ty TNHH DiCentral Việt Nam ở các link phía trên
Giới thiệu công ty
Công Ty TNHH DiCentral Việt Nam việc làm
139 Pasteur, Phường Võ Thị Sáu, Quận 3, TP. Hồ Chí Minh
Quy mô: Từ 101 - 500 nhân viên