Inbound Sales Specialist (Vietnamese Speaker Based On Malaysia)
Tdcx Malaysia (Teledirect Telecommerce Sdn Bhd)
Hết hạn: 30/10/2024
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Mô tả công việc
What is your mission?
As a Pre-Sales Customer Specialist, you will be working with our Global Internet Leader Account to deliver #happier customer experience.
You are also required to perform these job functions:
• To receive incoming calls from clients and potential advertisers,
• To develop an understanding of business profiles, needs and expectations,
• To determine the online advertising goals of the caller,
• To develop and maintain a strong knowledge of available tools and systems,
• To develop expertise in online advertising and small business marketing practices and trends,
• To set reasonable and clear expectations that lead to satisfied customers,
• To communicate clearly with colleagues to ensure high quality service for customers.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX.
As a Pre-Sales Customer Specialist, you will be working with our Global Internet Leader Account to deliver #happier customer experience.
You are also required to perform these job functions:
• To receive incoming calls from clients and potential advertisers,
• To develop an understanding of business profiles, needs and expectations,
• To determine the online advertising goals of the caller,
• To develop and maintain a strong knowledge of available tools and systems,
• To develop expertise in online advertising and small business marketing practices and trends,
• To set reasonable and clear expectations that lead to satisfied customers,
• To communicate clearly with colleagues to ensure high quality service for customers.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX.
Yêu cầu
• Candidate must possess at least a bachelor's degree in any field
• Preferable one of year experience in a customer service role OR experienced in coaching,
training, or educating in a sales environment
• Fresh grads are welcome to apply
• Excited to work with evolving and emerging technology products.
• Excellent communication skills, both verbal and written in English and Vietnamese language.
• Excellent and organization skills.
• Excellent interpersonal and presentation skills.
• Strong critical and analytical thinking skills.
• Preferable one of year experience in a customer service role OR experienced in coaching,
training, or educating in a sales environment
• Fresh grads are welcome to apply
• Excited to work with evolving and emerging technology products.
• Excellent communication skills, both verbal and written in English and Vietnamese language.
• Excellent and organization skills.
• Excellent interpersonal and presentation skills.
• Strong critical and analytical thinking skills.
Quyền lợi
Thưởng
Attractive incentive bonus packages and recognition programs
Chăm sóc sức khoẻ
Comprehensive Medical Care and Insurance Coverage
Đào tạo
Strong Learning & Development plans for your growth and career acceleration
Xem thêm
Attractive incentive bonus packages and recognition programs
Chăm sóc sức khoẻ
Comprehensive Medical Care and Insurance Coverage
Đào tạo
Strong Learning & Development plans for your growth and career acceleration
Xem thêm
Thông tin khác
NGÀY ĐĂNG
30/09/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Kinh Doanh > Bán Hàng/Phát Triển Kinh Doanh
KỸ NĂNG
Customer Service, Sales Coaching, Inbound Sales, Sales, Sales Development
LĨNH VỰC
Luật/Dịch vụ pháp lý
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Việt
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
Không hiển thị
Xem thêm
30/09/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Kinh Doanh > Bán Hàng/Phát Triển Kinh Doanh
KỸ NĂNG
Customer Service, Sales Coaching, Inbound Sales, Sales, Sales Development
LĨNH VỰC
Luật/Dịch vụ pháp lý
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Việt
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
- Thu nhập: Thỏa thuận
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 30/10/2024
Giới thiệu công ty
Xem trang công ty
WHO IS TDCX?
We serve some of the world's best brands from our centers of excellence in Singapore, Malaysia, Thailand, the Philippines, Hong Kong, China, Japan, Spain, Colombia, Romania, and India. We specialize in perfecting our clients' customer experience and elevating their sales.
We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients.
Our company has won over 350 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.Level 9, Axiata Tower, No 9, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur, Malaysia
We serve some of the world's best brands from our centers of excellence in Singapore, Malaysia, Thailand, the Philippines, Hong Kong, China, Japan, Spain, Colombia, Romania, and India. We specialize in perfecting our clients' customer experience and elevating their sales.
We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients.
Our company has won over 350 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.Level 9, Axiata Tower, No 9, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur, Malaysia
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