Mô tả công việc
Mission: Gain and develop the trustworthy of homeowners (HO) toward Xay To Am service and promote website Xay To Am ([protected info]) - a platform for connecting HO who has new built/renovation project with suitable contractors.
• Approach new HO leads, explain the service and products, and provide necessary consultation to address HO's requirement effectively.
• Act as liaison between HO and contractors by setting up meetings and facilitating discussions. Support both parties to ensure smooth communication and collaboration, ultimately leading to contract finalization.
• Nurture potential HO leads and convert them into customers.
• Builds and strengthens relationships with existing and new HO leads to ensure a clear understanding of services and fostering future projects.
• Manage and develop strong relationships with contractors, ensuring seamless collaboration for ongoing projects.
Other tasks:
• Collaborate with other departments to ensure client support is timely and to promote Xay To Am contents via multiple channels.
• Prepare and assist HO with payment and necessary documents.
Yêu cầu
• 1+ year working experience in sales and customer service.
• Ability to use English at work
• Good communication and interpersonal skills.
• A proactive attitude and commitment to delivering exceptional customer service.
• Ability to work both teamwork and think individually and a sense of responsibility towards tasks.
• Eager to learn new knowledge and ability to adapt quickly to changes.
• Proficiency in using Microsoft Office
• Basic knowledge of the construction industry is a plus.
Quyền lợi
Employees can WFH up to 3 days/month
• Tet Bonus : 1 month
• Appraisal Bonus : maximum 2 months
• Salary Base-up : Once in a year in April reflecting CPI of previous year
Thông tin khác
Địa điểm làm việc
- Hà Nội: phòng 903B, Tòa Sun Red River, 23 Phan Chu Trinh, phường Phan Chu Trinh, quận Hoàn Kiếm, Hoàn Kiếm