Insurance Officer (English)/ Chuyên Viên Bảo Hiểm (Tiếng Anh)
BỆNH VIỆN FV
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 30/09/2024
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
Mô tả Công việc
A. General purpose of the position:
- Provide best direct-billing services to patients
B. Key duties and responsibilities:
Direct billing for insured patients
- Consult and explain to patients about insurance and direct billing procedures
- Daily check list of patients who have insurance, collect and update insurance information
- Follow-up and collect medical information to contact insurance for Guarantee of Payment (GOP)
- Update coverage confirmation on HIS notes, via email, telephone, etc. for related people
- Check charges for case by case confirmation on direct-billing coverage
- Follow-up patient charges to ask for extension of GOP if the charges exceeds previous GOP (s)
- Keep related people be updated on coverage and exclusions
Claim & payment follow-up
- Collect and check invoices to ensure patient signature, charges, price, company name, etc. are correct before process claims
- Complete claim forms and supported document
- Make payment request with all the completed claim set and send to companies including insurance providers and corporations
- Provide/update additional information required by the companies if any
- Collaborate with Billing group to collect payment
Strengthen relationship with insurance providers
- Work with insurance provider with professional, straight forward and respected manner
- All requests and addressed issues from insurance provider are careful investigated and response as quickly as possible to insurance provider
- Well understanding insurance policy and insurance products that provide the best explanation to insured patients
- Claim documents always completed and full of required information as expected
Direct-billing Help Desk and others
- Response to all enquiries concerning direct-billing services of insurance & corporate
- Receive and solve all kinds of complaints concerning insurance.
- Get all claim paperworks completed for pay-and-claim insured patients.
- Provide supporting document for claim requested by insurance for non direct-billing cases.
- Assist front-line team in dealing with issues related to insurance and direct-billing services.
- Do tarmac access and support for evacuation services
- Advise non-insured patients on insurance companies & products insurance products
A. General purpose of the position:
- Provide best direct-billing services to patients
B. Key duties and responsibilities:
Direct billing for insured patients
- Consult and explain to patients about insurance and direct billing procedures
- Daily check list of patients who have insurance, collect and update insurance information
- Follow-up and collect medical information to contact insurance for Guarantee of Payment (GOP)
- Update coverage confirmation on HIS notes, via email, telephone, etc. for related people
- Check charges for case by case confirmation on direct-billing coverage
- Follow-up patient charges to ask for extension of GOP if the charges exceeds previous GOP (s)
- Keep related people be updated on coverage and exclusions
Claim & payment follow-up
- Collect and check invoices to ensure patient signature, charges, price, company name, etc. are correct before process claims
- Complete claim forms and supported document
- Make payment request with all the completed claim set and send to companies including insurance providers and corporations
- Provide/update additional information required by the companies if any
- Collaborate with Billing group to collect payment
Strengthen relationship with insurance providers
- Work with insurance provider with professional, straight forward and respected manner
- All requests and addressed issues from insurance provider are careful investigated and response as quickly as possible to insurance provider
- Well understanding insurance policy and insurance products that provide the best explanation to insured patients
- Claim documents always completed and full of required information as expected
Direct-billing Help Desk and others
- Response to all enquiries concerning direct-billing services of insurance & corporate
- Receive and solve all kinds of complaints concerning insurance.
- Get all claim paperworks completed for pay-and-claim insured patients.
- Provide supporting document for claim requested by insurance for non direct-billing cases.
- Assist front-line team in dealing with issues related to insurance and direct-billing services.
- Do tarmac access and support for evacuation services
- Advise non-insured patients on insurance companies & products insurance products
Yêu cầu
Yêu Cầu Công Việc
1. Qualification: University graduation (Must)
2. Experience: At least 4 years experience working in customer service-related jobs.
3. Skills and knowledge:
- Negotiation and communication
- Customer Services skills
- Well-organized, seft-disciplined
- Ability to work under high pressure
- Microsoft skills: work, excel
4. Foreign language(s): Fluent English (Must)
1. Qualification: University graduation (Must)
2. Experience: At least 4 years experience working in customer service-related jobs.
3. Skills and knowledge:
- Negotiation and communication
- Customer Services skills
- Well-organized, seft-disciplined
- Ability to work under high pressure
- Microsoft skills: work, excel
4. Foreign language(s): Fluent English (Must)
Quyền lợi
Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Thông tin khác
Bằng cấp:
Đại học
Giới tính:
Nữ
Độ tuổi:
27 - 33
Phúc lợi: - Bảo hiểm chăm sóc sức khỏe Bảo Việt
Ngày nghỉ: - Ngày nghỉ phép: 16 ngày/ năm
Lương:
16 Tr - 18 Tr
VND
Đại học
Giới tính:
Nữ
Độ tuổi:
27 - 33
Phúc lợi: - Bảo hiểm chăm sóc sức khỏe Bảo Việt
Ngày nghỉ: - Ngày nghỉ phép: 16 ngày/ năm
Lương:
16 Tr - 18 Tr
VND
Thông tin chung
- Ngày hết hạn: 30/09/2024
- Thu nhập: 16 Tr - 18 Tr VND
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