Mô tả công việc
Respond to calls and emails from international corporate
clients in English and Vietnamese.
Resolve customers' requests
Coordinate with partners to accomplish customers' requests
Record data and report to general manager
Any other duties as assigned by supervisors
Yêu cầu
Priority for candidates who start work immediately.
Proactive, self-motivated
Analytical, critical thinker
Strong interpersonal communication skills in English (written and spoken)
Ability to work effectively under pressure
Job Qualifications
Experience in customer service
Having passion with travel, insurance and medical industry
Must be customer-service oriented; actively look for ways to help people
Active Listeners: be able to give full attention to what is being said, take time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times
Strong communication skills both written and verbal; ability to communicate thoughts and information clearly and concisely
Quyền lợi
Salary negotiation including full allowances
Work from home - Flexible working place
Full insurance and healthcare benefits
Bảo hiểm sức khỏe, Khám sức khỏe định kỳ, Thưởng tháng 13
Thông tin khác
Thời gian làm việc
Working Time: 44hours/week:
Business hours or
10:00PM - 06:00AM
or 03:00AM - 07:00AM & 01:00PM - 05:00PM
or 03:00AM - 11:00AM
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: 04 Nguyen Dinh Chieu street, Tan Dinh Ward, Quận 1
- - Cần Thơ
- - Khánh Hoà: TP Nha Trang