International Trade Support Manager

Role Overview
Oversee the team managing invoicing, contract documentation, and trade support operations. This role ensures that all trade and billing processes are completed accurately, efficiently, and in compliance with company standards. You will lead the team's day-to-day activities, review outputs for accuracy, and continuously improve documentation and workflow systems.
Key Responsibilities
• Lead and manage the invoicing process - review invoice data, ensure accuracy and timely submission, and verify that client and internal records are aligned.
• Oversee contract documentation - check completeness of agreements, monitor document timelines, and ensure all contracts are properly uploaded, stored, and version-controlled.
• Maintain consistency and traceability in trade support files and related transaction records.
• Establish and refine operating procedures to improve documentation and turnaround time.
• Provide coaching, task allocation, and performance monitoring for junior staff.
• Coordinate with finance, operations, and client teams to clarify billing, contract, or documentation matters.
• Support light KYC wallet checks where required, ensuring records are logged accurately by the team.