- Define configuration specifications and business analysis requirements
- Stock and groom the Product Backlog
- Perform quality assurance
- Define reporting and alerting requirements
- Own and develop relationship with partners, working with them to optimize and enhance our integration
- Help design, document, and maintain system processes
- Report on common sources of technical issues or questions and make recommendations to product team
- Communicate key insights and findings to product team
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
- Support the Product/System Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance
- Support
project managers
- Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices
- Solid understanding of and demonstrated experience in using appropriate tools: Agile Project Management tools such as Jira/Greenhopper, Rally, VersionOne, Azure DevOps or equivalent Microsoft Project, Visio, and all Office Tools Figma and other UI UX Development Tool
- Previous experience in Business / Systems Analysis or Quality Assurance (
Tester)
- Proven experience in eliciting requirements and testing
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Solid experience in writing SQL queries
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
- A degree in IT / Computer Science