IT Helpdesk (below 1-year experience)

We are looking for an IT Helpdesk for our IT Department to support all IT-related matters of the company. The ideal candidate must take ownership of their area and have a clear customer focus, exceptional communication and people skills, and solid technical abilities. The candidate shall be able to explain technical concepts to non-technical persons and be a self-starter with a collaborative spirit.
• Network and system management: operating, maintaining, and monitoring the entire IT infrastructure network and system (G-Suite, MS Office 365, DC/AD/DNS/DHCP, File/FTP servers, workstation, backup solutions, networks, routers, internet connection, PABX system, CCTV...)
• Performing IT equipment and software installations and upgrades. Ensuring the smooth deployment of new applications and services.
• Providing IT training and support to staff in all offices.
• Maintaining accurate and up-to-date IT documentation and procedures.
• Ensuring IT and security procedures are followed and kept confidential.
• Performing other IT-related duties as assigned.
BENEFITS
• Full salary contribution for insurance (social, health, unemployment).
• Transport and meal allowance.
• Premium Health Care Insurance Package.
• Annual Special Bonuses (twice a year).
• Annual Regular Bonuses on Special Events: Public Holidays and the company's establishment anniversary. Yearly Company trips, Year-end Party & other events. Overseas trips for long-time employees.
• Year-end bonus up to 3 months' basic salary.