Mô tả Công việc
Provide first-level
IT support for hardware, software, and network-related issues.
Install, configure, and maintain Windows PCs, laptops, printers, and peripheral devices.
Support Microsoft 365 services, including Outlook, Teams, OneDrive, and SharePoint.
Manage user accounts, IT assets, and software licenses.
Troubleshoot hardware, software, and network connectivity issues.
Develop and maintain business process automation using Microsoft Power Platform (Power Automate, Power Apps, Microsoft Forms).
Prepare and update IT documentation, user guides, and standard operating procedures.
Collaborate with internal departments to improve business processes through digital solutions.