Mô tả công việc
Job Purpose
IT Plant Support is responsible for over all day to day operation to make sure IT system is working and no downtime impacts to manufacturing operation:
• First technical support for all application systems and software components
• Troubleshoot and investigate the hardware, software and system incident
• Participate and provide support to projects in assigned from supervisor
This role ensures smooth day-to-day operations by resolving user issues, escalating complex problems, and maintaining system stability across production and logistics environments.
Key Tasks
• Key contact point all user at IPV for IT hardware and sofware issue
• Supporting day-to-day operation incident and change
• Maintaining user support and IT services
• Troubleshoot, diagnosing and solving hardware or software faults
• Installing and configuring computer hardware, software, systems, networks, printers and IT equipment
• First Tier Application support such as Microsoft Office Suite, SAP, K2 Workflow, BI, Web Application, ASRS, etc.
• Respond to user inquiries, troubleshoot issues, and ensure timely resolution or escalation.
• Maintaining user support, IT services and IT Asset.
• Conduct basic training sessions for new users or system updates.
• Handle multi-tasks and adapt to changing situations, ad-hoc projects and varying workloads to accommodate of the business
• Work closely with manufacturing, warehouse, and logistics teams to understand operational needs.
Yêu cầu
• Bachelor's degree in Information Technology, Computer Science, or related field.
• 1-3 years of experience in
IT support, preferably in a manufacturing or warehouse environment.
• Knowledge about the computer hardware & software, including the Microsoft Office Suite, SAP, Manufacturing application, and ASRS Warehouse Application.
• Good communication skills, both verbal as well as written
• Good problem-solving, analytic, and research skills.
• Ability to learn new software systems, policies, and hardware quickly.
• Team-oriented individual with the ability to work independently.
• Understanding of manufacturing, warehouse workflows and basic project management is a plus
Quyền lợi
Thưởng
Performance bonus
Nghỉ phép có lương
Paid leave
Đào tạo
On-job training
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Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > IT Support/Help Desk
KỸ NĂNG
ASRS, Manufacturing Systems, Manufacturing Systems, Network Troubleshooting, SAP Technologies
LĨNH VỰC
Hàng tiêu dùng
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
Người Việt Nam
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Thông tin chung
Nơi làm việc
- Lô B1-F, Khu Công Nghiệp Becamex - Bình Phước, Phường Chơn Thành, TP Đồng Nai, Việt Nam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 03/08/2026
