IT Operations Manager (Devops Manager)

Mô tả công việc
We are looking for the passionate IT Operations Manager (Devops Manager) to join our fantastic, highly skilled team of operation engineers to manage, develop, and extend our robust infrastructure (We utilize both AWS and on-premises). We are looking for someone familiar with microservice infrastructure based on Kubernetes, who wants to increase scalability and performance load management skills.
Responsibilities:
• Develop and maintain an understanding of the software development and deployment pipeline, including initial software architecture and development, the continuous integration workflow, deployment of software through the pipeline to production, and monitoring software and infrastructure in production.
• Participation in managing the DevOps side of things of new applications and projects.
• Work with high load applications.
• Design and build infrastructure on AWS/on-premises -- Kubernetes.
• Monitor and maintain alive services and servers on AWS/on-premises -- Kubernetes.
• Design high available and fault tolerant environments.
• Make automation systems to deploy must do so reliably with zero downtime and the ability to rollback efficiently.
• Providing support Level 2 (L2) for production system (troubleshooting, fixing, or create L3 ticket for development team).
• Support internal users on IT system (operating system, network, VPN)
• Design and implement monitoring and alerting that are actionable.
• Maintain and optimize local company networks and servers.
• Oversee data backup and system security operations (e.g., user authorization, firewalls).
• Manage installations, upgrades, and configurations of hardware and software.
• Assess system performance and recommend improvements.
• Resolve issues escalated by technicians and engineers.
• Ensure data is handled, transferred, or processed according to legal and company guidelines.
• Provide support and guidance to stakeholders via the help desk.
• Develop IT policies and practices.