IT Specialist

Key Responsibilities
1. Network Operations and Management
• Perform daily maintenance, monitoring, and troubleshooting of LAN/WAN to ensure network stability.
• Configure and manage network devices (routers, switches, firewalls) to optimize performance.
2. System and Server Maintenance
• Maintain enterprise servers (email, file, database) to ensure security and regular backups.
• Deploy and update operating systems, office software, and enterprise systems (ERP, PLM, OA).
• Independently deploy and configure IT hardware, including backup appliances/storage systems, virtual machine installation and setup (e.g., VMware, Hyper-V), physical server installation and racking, and Active Directory (AD) service management (including domain controller setup, user/group policy administration, and replication troubleshooting).
3. Data Security and Compliance
• Implement encryption standards for sensitive data (storage and transmission).
• Assist in vulnerability assessments, patch management, and penetration testing.
• Support disaster recovery (DR) and business continuity (BCP) efforts, including quarterly drills.
4. Desktop and User Support
• Resolve employee IT issues (e.g., network connectivity, software malfunctions).
• Provide technical training and manage IT assets (computers, IP addresses, software licenses).
5. Enterprise System Support
• Support ERP, PLM, and future CRM systems.
• Assist in inventory management and groupware/approval systems.
6. Cross-Regional Collaboration
• Coordinate with IT teams in Korea China and Hong Kong to align strategies and resolve issues.