IT Support(End user support)

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 03/11/2021

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:

Việc làm IT Support

Mô tả công việc

APPLICATION ADMINISTRATION:
Installation and Update software
Configure applications
Assisting with systems integrations
Verify and analyze application backups
In charge of planning installations / updating / maintenance operations with external partners
Ensure that policies are followed by employees
Provide a monthly report of on the general state of applications
Knowledge SQL SERVER
Knowledge Telephone system (Panasonic, Avaya).
Helpdesk current software for end user (iTAX, fingerprint machine,..)
Knowledge about Lotus note system in advantage
Trainings
INFRASTRUCTURE & APPLICATION SUPPORT:
Identifying and resolving application and infrastructure issues.
Complete the ticket application for each intervention
Provide user trainning
Delivering regular and customized training to teams within the business
Provide a monthly report of incidents handled with suggestion to reduce incidents the next month.
Basic knowledge of network: IP,VLAN,DNS, IP Phone, Camera
Basic knowledge about domain, user, group, policy
Knowledge of computer structure and experience in troubleshooting for computers and network.

Yêu cầu

University degree or higher: Information Technology
English: Advance
Ability to explain complex ideas to those with limited IT and systems knowledge
Listening ability and patience
Customer service and relationship management experience
Production industry experience
Knowledge ERP, Office 365
Related skills: communication Skill, verbal and written communication skills, presentation Skill, problem-solving skill, Organizational skill, Decision-making skill, Time management skill

Quyền lợi

Having chances to get attractive company bonus every month/year
Company trip once a year + Joining party
Salary and position is reviewed 1 time a year
Bonus by individual ability and company's performance.
Social insurance, health insurance, unemployment insurance and other benefits
Dynamic and sociable working environment.

Thông tin khác

Địa điểm làm việc
➢ Hồ Chí Minh (Hồ Chí Minh)
Ngành nghề
IT Support
Tính chất công việc
Toàn thời gian
Yêu cầu về bằng cấp (tối thiểu)
Đại Học
Yêu cầu kinh nghiệm
Trên 3 năm
Yêu cầu ngôn ngữ
Tiếng Anh