IT Support (English Required)

B. Candidate Requirements
1. Mandatory English communication skills:
- Proficient in English communication, sufficient to interact and support international clients via email, phone, or in-person.
2. Experience or knowledge in Office 365:
- Preference will be given to candidates with experience working with or a solid understanding of Office 365, including services like Exchange, SharePoint, OneDrive, Teams, and other tools within the Microsoft ecosystem.
- Ability to support users in installing, configuring, and troubleshooting issues related to Office 365.
3. 1-2 years of experience:
- Minimum of 6 months to 1 year of experience in IT support or related positions.
- Basic knowledge of network administration, Windows operating systems, and office applications.
- Understanding of server structure and operations is a plus.
Additional Preferences:
- Strong analytical and problem-solving skills.
- Proactive, eager to learn, and capable of working independently as well as in a team.
- High sense of responsibility, willing to work overtime when necessary.
- International certifications such as CCNP, MCSE, LPI, VMWARE are a significant advantage.
- Willingness to onsite at NetVAS client locations when necessary (not fixed).
- Graduated from IT-related fields such as Information Technology, Computer Science, or equivalent.