IT Support Executive/ IT Helpdesk

Troubleshoot at Aldo Stores in the North (Odoo sales system, Internet, printers, card scanners, phones, POS machines, Camera systems, speakers, amps, music equipment, TVs ...).
Support and handle the fastest problems related to IT of CL-HN office block (Internet, printer, scan, Odoo system, accounting software application...).
Understand the functions of the Odoo system to support End users. Support users when there is a problem related to the Odoo sales system. Handle and fix errors quickly to ensure the Store's sales are unaffected.
Support for Aldo stores in Black Friday, Office sale, Outlet, Pop Up, Event 30/4, 20/10..
Coordinate with the construction team to set up the location of IT equipment (speakers, amps, music equipment, camera) to pull signal wires and power cords. Working with Suppliers, getting Internet, phone line, and IT equipment ready for new store
Set up IT equipment (Internet, phone, card scanner, POS machine, printer, music device, speaker, amps, camera, TV...) according to the set plan. Handing over to Ops and SM of the store 02 days before the opening date
Do PR to buy new and replacement equipment for stores and office blocks. Make Odoo User guide document for Store & Office.
Create Sale channel: user, create warehouse, sales team, analytic account, update product price, Promotion price, Event... on Odoo system when receiving the request.