Mô tả công việc
Receive and handle customer requests related to IT systems.
Provide technical support remotely and on-site at customer locations.
Troubleshoot hardware issues and recommend component upgrades or replacements when necessary.
Diagnose and resolve issues related to office applications and software, including Microsoft Office, design tools, and accounting software.
Deploy basic IT infrastructure, including network cabling and installation of switches, NAS, UPS, Wi-Fi, fingerprint scanners, cameras, and PBX systems.
Update daily task results in the ticketing system and submit regular reports as required by the Team Leader.
Yêu cầu
University degree in Information Technology.
Minimum 6 months to 1 year of experience.
Basic knowledge of server infrastructure, IT systems, software installation, and office applications.
Basic communication skills in English.
Ability to work independently and collaboratively in a team.
Honest, enthusiastic, responsible, proactive, and eager to learn.
Quyền lợi
Competitive monthly salary, based on qualifications and experience.
Full participation in social insurance schemes and 24/7 accident insurance.
Daily meal allowance.
PVI Care health insurance, along with long-service bonuses (at 3, 5, and 10-year milestones), a 13th-month salary, and annual performance-based bonuses for outstanding achievements.
An open and dynamic work environment.
A friendly, supportive company culture.
Annual periodic health check-ups.
Complimentary daily refreshments (tea, juice, coffee, and snacks) and free parking.
Engagement in exciting internal activities, including monthly birthday celebrations, welcome events for new hires, team-building sessions, and year-end parties.
Thông tin khác
Thời gian làm việc:
Từ Thứ 2 đến Thứ 6 ([protected info])
Địa điểm làm việc:
Hà Nội
24/25 Hoang Quoc Viet Street, Nghia Do Ward.Hà Nội
(Trước sáp nhập: Hà Nội | Sau sáp nhập: Nghĩa Đô, Hà Nội)
1. 24/25 Hoang Quoc Viet Street, Nghia Do Ward.
(Trước sáp nhập: Hà Nội | Sau sáp nhập: Nghĩa Đô, Hà Nội)
Thông tin chung
Nơi làm việc
- 24/25 Hoang Quoc Viet Street, Nghia Do Ward.Hà Nội
- (Trước sáp nhập: Hà Nội | Sau sáp nhập: Nghĩa Đô, Hà Nội)
- 1. 24/25 Hoang Quoc Viet Street, Nghia Do Ward.
- (Trước sáp nhập: Hà Nội | Sau sáp nhập: Nghĩa Đô, Hà Nội)