IT SYSTEM & NETWORK ADMINISTRATOR

Mô tả Công việc
KEY RESPONSIBILITIES
System Administration
- Install, configure, and maintain servers (Windows Server / Linux).
- Manage virtualization platforms (VMware, Hyper-V).
- Perform regular data backup and recovery to ensure data integrity and security.
- Monitor system performance and troubleshoot server and internal service issues (file server, DNS, DHCP, etc.).
- Manage system access rights and ensure information security.
Network Administration
- Set up, configure, and monitor LAN/WAN and Wi-Fi networks.
- Manage network devices: Routers, Switches, Firewalls (Cisco, SonicWall, etc.).
- Ensure stable network connectivity, resolve internal and external network issues.
- Configure VPN and site-to-site connections.
- Monitor basic network security and coordinate with relevant parties in case of security incidents.
- Manage and troubleshoot issues related to IP Camera surveillance systems and Telephone switchboards (VoIP/PBX).
- Provide technical support for production-related systems: SEEDs (MES) system, barcode printers, barcode scanners (Honeywell, Keyence, etc.).
Helpdesk & User Support
- Receive and handle technical support requests from employees (hardware, software, network).
- Install and configure computers, laptops, printers, and peripheral devices.
- Manage user accounts: Active Directory, Email (Office 365), VPN.
Other Duties
- Propose upgrades and improvements to IT infrastructure.
- Coordinate with service providers (ISP, vendors) as needed.
- Plan and schedule regular maintenance of IT equipment.
- Develop standard guidelines, operation manuals, and automation scripts related to IT infrastructure and architecture.
- Implement IT compliance processes to protect the system environment in accordance with company policies and operational regulations.