Mô tả công việc
Position Summary
We are looking for a proactive Junior Network Security & IT Support Engineer to join our regional IT team. This role combines network security, software management, and client support responsibilities. The successful candidate will work closely with senior engineers to safeguard our infrastructure while also assisting in software lifecycle management and providing end-user support in our Vietnam offices
Key Responsibilities
Network Security
• Monitor and respond to network security alerts (firewalls, IDS/IPS, endpoint protection, SIEM).
• Support configuration and maintenance of security devices (VPNs, firewalls, anti-virus).
• Assist with vulnerability scans, patching, and security audits.
• Help document and improve security processes and incident reports.
Software Management
• Support installation, configuration, and patch management for enterprise applications.
• Assist in maintaining software license compliance and inventory records.
• Collaborate with vendors and internal teams for updates and troubleshooting.
Client & Regional IT Support
• Provide Tier 1 IT support to end users, escalating complex issues when necessary.
• Assist with troubleshooting network, system, and application issues across multiple countries.
• Ensure timely support coverage for regional offices in VN
• Contribute to the creation and improvement of SOPs, SLAs, and IT support documentation.
Yêu cầu
Qualifications
• Bachelor's degree (or diploma/certificate) in Computer Science, IT, Cybersecurity, or related field.
• Basic knowledge of networking protocols (TCP/IP, DNS, VPN, HTTP/S) and IT security fundamentals.
• Familiarity with Windows/Linux systems and software deployment.
• Strong problem-solving skills with attention to detail.
• Good communication skills for supporting regional stakeholders.
• Ability to work collaboratively in a distributed team environment.
Preferred Skills (Nice to Have)
• Certifications: CompTIA Security+, CCNA, ITIL Foundation, or equivalent.
• Hands-on experience from internships/projects in IT security or client support.
• Basic scripting (PowerShell, Python, or Bash) for automation tasks.
• Experience with software asset management tools or endpoint management platforms.
What We Offer
• Training and mentorship in cybersecurity and enterprise IT support.
• Regional exposure across Southeast Asia and Australia.
• Opportunities for career growth within a dynamic IT environment.
Quyền lợi
Thưởng
Training and mentorship in cybersecurity and enterprise IT support
Cơ hội du lịch
Regional exposure across Southeast Asia and Australia
Khác
Opportunities for career growth within a dynamic IT environment
Thông tin khác
NGÀY ĐĂNG
21/11/2025
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > IT Support/Help Desk
KỸ NĂNG
Cybersecurity, IT Operations, IT Support, IT Support, IT Support, IT Support, Network
LĨNH VỰC
Điện/Điện tử
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
Người Việt Nam
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Thông tin chung
Nơi làm việc
- Tầng 6, Tòa nhà Gems Empire Tower, Số 201 Đường Trường Chinh, Phường Phương Liệt, Thành phố Hà Nội, Việt Nam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 21/12/2025
