Key Account Executive/ sales executive b2b
Công ty TNHH Rentokil Initial (Việt Nam)Địa điểm làm việc: Hà Nội
Hết hạn: 03/05/2024
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: 13 - 20 triệu VNĐ
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Kinh nghiệm: 2 năm
Mô tả công việc
1. Develop business and keep retention clients
Transact and understand the need of customers and search for potential customer.
Understand features, advantages, disadvantages of the products & services as well as competitors' one.
Contact with customer and record all customers' information in the report of customer's information.
Planning for week work, month for approval and comply with the approved plans.
Inspect the premises thoroughly for signs of pests, identify the pest and find out where they are entering the premises
Complete the Survey Report and the Price in accordance with the approved price list
Report your findings to the client / prospect, make your proposals for the treatment, describe the benefits of the written service / contract /quotation.
Ensure the client's signature on the Service Agreement and finalize the details of work & instructions.
Coordinate with Operations Dept. to complete the service and meet the customers' requirement.
Contact clients to ascertain the client's satisfaction with the services
Keep close relationship for the retention of clients
Receive and handle complaints from customers regarding to product quality, delivery time...
Respond to termination notices & follow up the process of contract's liquidation
Set up and conduct a regular client visitation & Quality audit cycle
Renegotiate Service agreements, by conducting quality audit / inpection or educating users of the services, and introduction of new services that may be suitable to the client.
Co-ordinate with FA Dept for debt collection, invoices delivery, payment negotiation in particular for clients within sales zone when required.
2. Market research & competition activities
Conduct thorough market segment research of your sales zone
Regularly recommend constructive ideas in marketing the services and penetrating the target segment
Monitor competition activities and strategies regularly
Other tasks as assigned.
Transact and understand the need of customers and search for potential customer.
Understand features, advantages, disadvantages of the products & services as well as competitors' one.
Contact with customer and record all customers' information in the report of customer's information.
Planning for week work, month for approval and comply with the approved plans.
Inspect the premises thoroughly for signs of pests, identify the pest and find out where they are entering the premises
Complete the Survey Report and the Price in accordance with the approved price list
Report your findings to the client / prospect, make your proposals for the treatment, describe the benefits of the written service / contract /quotation.
Ensure the client's signature on the Service Agreement and finalize the details of work & instructions.
Coordinate with Operations Dept. to complete the service and meet the customers' requirement.
Contact clients to ascertain the client's satisfaction with the services
Keep close relationship for the retention of clients
Receive and handle complaints from customers regarding to product quality, delivery time...
Respond to termination notices & follow up the process of contract's liquidation
Set up and conduct a regular client visitation & Quality audit cycle
Renegotiate Service agreements, by conducting quality audit / inpection or educating users of the services, and introduction of new services that may be suitable to the client.
Co-ordinate with FA Dept for debt collection, invoices delivery, payment negotiation in particular for clients within sales zone when required.
2. Market research & competition activities
Conduct thorough market segment research of your sales zone
Regularly recommend constructive ideas in marketing the services and penetrating the target segment
Monitor competition activities and strategies regularly
Other tasks as assigned.
Yêu cầu công việc
College/University Graduated in any field
Has 2+ years of working experience in similar position
Customer service orientation; good negotiation, persuasion and complaints solving skills
Good communication in English & Vietnamese
Have skills to work independently and team work in a multi tasks
Be proactive, friendly and hard-working person.
Has 2+ years of working experience in similar position
Customer service orientation; good negotiation, persuasion and complaints solving skills
Good communication in English & Vietnamese
Have skills to work independently and team work in a multi tasks
Be proactive, friendly and hard-working person.
Quyền lợi được hưởng
13th month salary, sales incentives (monthly/quarterly/yearly), rewards in Tet/ Holidays/ Birthday...
Healthcare insurance, accident insurance 24/7, full salary on probation time
Global working environment
Career path Development
Healthcare insurance, accident insurance 24/7, full salary on probation time
Global working environment
Career path Development
Nộp hồ sơ liên hệ
Công ty TNHH Rentokil Initial (Việt Nam)
Giới thiệu công ty
Xem trang công ty
Là chuyên gia hàng đầu về quản lý loài vật gây hại, Rentokil tận tâm đáp ứng các nhu cầu kiểm soát các loài vật gây hại của khách hàng hộ gia đình, khách hàng thương mại và công nghiệp. Với hơn 80 năm hoạt động và sự ưu việt trên toàn cầu tại hơn 50 quốc gia, Rentokil cam kết bảo đảm bảo vệ đầy đủ ...
Là chuyên gia hàng đầu về quản lý loài vật gây hại, Rentokil tận tâm đáp ứng các nhu cầu kiểm soát các loài vật gây hại của khách hàng hộ gia đình, khách hàng thương mại và công nghiệp. Với hơn 80 năm hoạt động và sự ưu việt trên toàn cầu tại hơn 50 quốc gia, Rentokil cam kết bảo đảm bảo vệ đầy đủ ...
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