Key Account Manager (Chinese Speaking - Open for Expat)

Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified area for Chinese speaking accounts.
You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy while focusing on the following key objectives:
- To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting customer needs + selling our key products + services.
- To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BU's.
- To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM).
- To monitor monthly performance against set targets ensuring that immediate actions address deviations.
- To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
- To effectively hand over + transition new business into operations to ensure that customer requirements + company's commitments are met.
- To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.