Key Account Manager (Sales B2B - Audio Processor - Xilica)

Location: Floor 9, REE Tower, Ward 13, District 4, HCMC
Time working: Mon to Fri (8.30 am to 5.30 pm) and middle break (1 hour)
1.Account Management:
•Develop and maintain strong relationships with key clients in the professional audio industry, including integrators, distributors, rental companies, and end-users.
•Act as the main point of contact for assigned accounts, ensuring client satisfaction and loyalty.
2.Sales Strategy & Execution:
•Develop and execute account-specific sales strategies to meet or exceed revenue targets.
•Identify and pursue new business opportunities within existing accounts and potential clients.
•Work collaboratively with cross-functional teams (marketing, product management, and technical support) to deliver tailored solutions.
3.Market Knowledge & Insights:
•Stay updated on industry trends, competitive landscape, and emerging technologies in the professional audio market.
•Provide clients with insights on how our solutions can address their needs and challenges.
4.Negotiation & Contracts:
•Negotiate pricing, contracts, and terms of agreements with clients.
•Ensure compliance with company policies while maintaining profitability.
5.Reporting & Forecasting:
•Prepare and deliver accurate sales forecasts, account plans, and performance reports to management.
•Use CRM tools to track account activities, opportunities, and progress.
6.Customer Support & Training:
•Coordinate with technical teams to provide product demonstrations, training, and post-sales support.
• Address client issues promptly and ensure their successful resolution.