Key Account Specialist
CÔNG TY TNHH DỊCH VỤ THƯƠNG MẠI YES4ALL
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 11/11/2024
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Cạnh tranh
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Kinh nghiệm: 1 năm
Mô tả công việc
Mô tả Công việc
Yes4All is one of the leading brands for home sporting goods & furniture in the e-commerce market. Founded in 2010, we have strived to be in the top 1% retailers on Amazon US. Based in California with an operation office in HCMC, we have more than 350 young and talented members with expert knowledge and experience in the e-commerce industry.
We are on an ambitious journey to dominate not only Amazon's sporting goods market but also to enter new e-commerce markets from many regions like Canada, Europe, Japan. Besides, Home sporting goods, Furniture, Outdoor and Gardening are also great opportunities that we desire to occupy and create significant values. With our steady knowledge in E-commerce, Yes4All started to provide end to-end ecommerce-enabler service in order to help Vietnamese and global manufacturers or struggling sellers bring their products to the US & International markets.
I. JOB DESCRIPTIONS:
Client Relationship Management
Communicating with clients to ensure that the values of the service are well explained and all client's needs are understood and addressed
Building strong client relationships to maintain old business and acquire new clients
Project and Process Management
Manage projects within client relationships, working to achieve client goals while meeting company objectives.
Collaborate with various internal departments to facilitate the fulfillment of client needs.
Resolve complaints and track all processes related to client desires, improving processes to prevent additional issues
Reporting and Analysis
Generate progress reports to present to clients and higher-ups within the organization.
Maintain updated knowledge of company products and services and contribute to continuously improving the company's services
Training and Support
Support clients training materials.
Ensure that all processes and documentation align with quality standards and client needs
Communicating with clients to ensure that the values of the service are well explained and all client's needs are understood and addressed
Building strong client relationships to maintain old business and acquire new clients
Manage projects within client relationships, working to achieve client goals while meeting company objectives.
Collaborate with various internal departments to facilitate the fulfillment of client needs.
Resolve complaints and track all processes related to client desires, improving processes to prevent additional issues
Generate progress reports to present to clients and higher-ups within the organization.
Maintain updated knowledge of company products and services and contribute to continuously improving the company's services
Support clients training materials.
Ensure that all processes and documentation align with quality standards and client needs
Yes4All is one of the leading brands for home sporting goods & furniture in the e-commerce market. Founded in 2010, we have strived to be in the top 1% retailers on Amazon US. Based in California with an operation office in HCMC, we have more than 350 young and talented members with expert knowledge and experience in the e-commerce industry.
We are on an ambitious journey to dominate not only Amazon's sporting goods market but also to enter new e-commerce markets from many regions like Canada, Europe, Japan. Besides, Home sporting goods, Furniture, Outdoor and Gardening are also great opportunities that we desire to occupy and create significant values. With our steady knowledge in E-commerce, Yes4All started to provide end to-end ecommerce-enabler service in order to help Vietnamese and global manufacturers or struggling sellers bring their products to the US & International markets.
I. JOB DESCRIPTIONS:
Client Relationship Management
Communicating with clients to ensure that the values of the service are well explained and all client's needs are understood and addressed
Building strong client relationships to maintain old business and acquire new clients
Project and Process Management
Manage projects within client relationships, working to achieve client goals while meeting company objectives.
Collaborate with various internal departments to facilitate the fulfillment of client needs.
Resolve complaints and track all processes related to client desires, improving processes to prevent additional issues
Reporting and Analysis
Generate progress reports to present to clients and higher-ups within the organization.
Maintain updated knowledge of company products and services and contribute to continuously improving the company's services
Training and Support
Support clients training materials.
Ensure that all processes and documentation align with quality standards and client needs
Communicating with clients to ensure that the values of the service are well explained and all client's needs are understood and addressed
Building strong client relationships to maintain old business and acquire new clients
Manage projects within client relationships, working to achieve client goals while meeting company objectives.
Collaborate with various internal departments to facilitate the fulfillment of client needs.
Resolve complaints and track all processes related to client desires, improving processes to prevent additional issues
Generate progress reports to present to clients and higher-ups within the organization.
Maintain updated knowledge of company products and services and contribute to continuously improving the company's services
Support clients training materials.
Ensure that all processes and documentation align with quality standards and client needs
Yêu cầu
Yêu Cầu Công Việc
REQUIREMENTS
Knowledge:
Bachelor's degree in business or economics related fields.
Demonstrate a general understanding in all aspects of supplier-client relationship management including market research, supply chain operations, digital marketing and sales
Skills
Good in Emotional intelligence, social and listening skills.
Exceptional negotiation, communications and presentation skills.
Good communication in both English and Vietnamese
Critical thinking and creativity in problem solving
Good attention to detail and organizational skills.
Adaptability, Quick learner on technology.
Experience
Minimum 1 years of experience.
Preferably from platform(s) and/or managing a brand's eCommerce business. Advanced knowledge and understanding of the eCommerce industry/ technology/ market/ competitors/ clients would be a plus.
BENEFITS
FOR YOU TO JOIN
Financial Well-being: A competitive salary with 13th month salary, annual performance bonus and a variety of allowances.
Salary review: annually or on excellent performance.
Activities: company trips, team-building, and other customized monthly bonding events.
Annual leaves: 16 days off and 01 Birthday Leave per year.
FOR YOU TO GROW
Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge.
Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.
Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.
FOR YOU TO STAY
People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.
Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.
Career path: Provide you a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.
Healthcare: annual health check, insurance according to Labor Law and extra Bao Viet Insurance package.
Working Environment: dynamic, friendly environments with working time flexibility (Mon-Fri) and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.
REQUIREMENTS
Knowledge:
Bachelor's degree in business or economics related fields.
Demonstrate a general understanding in all aspects of supplier-client relationship management including market research, supply chain operations, digital marketing and sales
Skills
Good in Emotional intelligence, social and listening skills.
Exceptional negotiation, communications and presentation skills.
Good communication in both English and Vietnamese
Critical thinking and creativity in problem solving
Good attention to detail and organizational skills.
Adaptability, Quick learner on technology.
Experience
Minimum 1 years of experience.
Preferably from platform(s) and/or managing a brand's eCommerce business. Advanced knowledge and understanding of the eCommerce industry/ technology/ market/ competitors/ clients would be a plus.
BENEFITS
FOR YOU TO JOIN
Financial Well-being: A competitive salary with 13th month salary, annual performance bonus and a variety of allowances.
Salary review: annually or on excellent performance.
Activities: company trips, team-building, and other customized monthly bonding events.
Annual leaves: 16 days off and 01 Birthday Leave per year.
FOR YOU TO GROW
Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge.
Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.
Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.
FOR YOU TO STAY
People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.
Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.
Career path: Provide you a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.
Healthcare: annual health check, insurance according to Labor Law and extra Bao Viet Insurance package.
Working Environment: dynamic, friendly environments with working time flexibility (Mon-Fri) and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.
Quyền lợi
Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Thông tin khác
Bằng cấp:
Đại học
Độ tuổi:
22 - 28
Lương:
Cạnh tranh
Đại học
Độ tuổi:
22 - 28
Lương:
Cạnh tranh
Thông tin chung
- Thu nhập: Cạnh tranh
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 11/11/2024
Giới thiệu công ty
Xem trang công ty
Yes4All LLC - Yes4All.com có trụ sở tại Nam California. Yes4All đang là một trong những nhà thiết kế, nhà sản xuất và phân phối thiết bị thể dục chất lượng cao, sáng tạo. Chúng tôi tin tưởng mạnh mẽ rằng mọi người chỉ có thể cống hiến và tạo ra những thay đổi tích cực khi họ có nghị lực và sức khỏe tốt. Tăng cường sức khỏe của một người không phải là một điều xa xỉ - mọi người đều có thể tận hưởng, do đó chúng tôi cam kết cung cấp cho khách hàng những sản phẩm tốt nhất hiện có với mức giá phải chăng.
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