Key Account Supervisor

Work location:
Amway HCM Center
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410B-C-D Nguyen Thi Minh Khai, Ban Co Ward, Ho Chi Minh City
ROLE PURPOSE
This role is responsible for driving distributors/key accounts' performance through data analysis, strategic planning, execution, and performance monitoring. The position ensures alignment between local sales strategies and distributors/key accounts' goals, while serving as the primary business contact for all related matters.
KEY RESPONSIBILITIES:
1/ Analyze
Review qualification and re-qualification data to identify root causes of performance issues.
Detect data patterns that highlight recurring challenges or growth opportunities.
Understand each account's motivations and objectives to anticipate key needs.
2/ Plan
Develop tailored messaging and strategies for each account to address short-term priorities.
Collaborate with the Line Manager to align sales strategies with both local and account objectives.
3/ Implement
Set structured agendas for meetings to ensure focused and effective execution.
Assess each account's current performance and short-term goals to identify strengths and improvement areas.
Support accounts in defining actionable solutions to overcome strategic or operational barriers.
Provide data-driven insights to address qualification/re-qualification gaps and drive progress.
4/ Monitor
Track account performance against tactical plans and agreed KPIs.
Generate timely alerts or recommendations to sustain execution and downline growth.
Act as the point of contact for all business-related issues and requests.
JOB REQUIREMENTS
At least 5 years of experience in Sales, Business Development, Key Account Management
Bachelor's degree or above in Business Administration, Economics, or related field
Business Acumen: Understand the big picture, spot trends, and align daily activities with strategic goals.
Effective Communication: Promote open information flow, actively listen, and clearly convey ideas.
Planning & Execution: Set clear expectations and develop actionable plans to achieve objectives.
Build Trust & Influence: Establish credibility with leaders and gain support for strategies.
Deliver customer-centered solutions, enhance satisfaction, and resolve issues proactively.
Confident in public speaking and training delivery; proficient in English and MS Office.