KFC - QA Engineer III (4+yoe, good English communication)

Description
We're creating competitive advantages and driving unit economics for 50,000 restaurants around the world, making it easier for customers to order the chicken, pizza, tacos and burgers they crave in more than 150 countries and territories. Yum! Brands' global technology strategy, in partnership with the KFC,Taco Bell and The Habitat Burger divisions, is focused on providing a best-in-class digital journey across mobile, online, delivery and restaurant operations.
The company started the journey when YUM! DIGITAL & TECHNOLOGY was incorporated in January 2021. We operate as a growing software start-up within Yum! putting engineering first. We're as passionate about the quality of our code as the impact of our work and focus on three main products: digital commerce platform-as-a-service, in-restaurant point-of-sale and a proprietary menu management system that defines what we sell and at what price.
These tools are designed to drive sales, improve unit profitability, and provide lasting competitive advantages for our brands.
We love open source, volunteering in our communities and collaborating heavily with all other technologists within other Yum! divisions and countries. Join our team, and you'll never feel like you work in a silo, but instead, what you do will impact the world's largest restaurant company!
We're building the largest restaurant digital commerce engine in the world. At a time when omnichannel sales are ramping up in every market, we're meeting the need by accelerating product delivery and ensuring flexibility across menu, tax and POS systems through Android-based technology.
The Quality Engineer III will design and drive testing activities following the test strategy of the platform to ensure the reliability, performance, and functional integrity of the Byte by Yum!
Commerce
Platform, supporting KFC and Taco Bell digital ordering journeys (web and native). The role contributes to test coverage for shared, platform-agnostic business logic as well as brand-specific web/native applications, balancing reusable core test frameworks with market/brand-specific validation needs.
Responsibilities
Follow established testing strategies, quality standards, and best practices spanning functional, integration, end-to-end, and performance testing ensuring test coverage accounts for both shared platform-level business logic and brand-specific customizations
Build and maintain scalable, maintainable automation frameworks across web and mobile applications.
Perform hands-on manual and exploratory testing for new features, edge cases, and pre-release sign-off, particularly in scenarios where automation isn't practical or mature yet.
Collaborate with engineering, product, and DevOps teams to embed quality into the CI/CD pipeline and development lifecycle.
Oversee test planning, execution, and reporting including quality metrics such as defect escape rate and test coverage to ensure high levels of release confidence and platform reliability.
Continuously evaluate and improve testing tools, frameworks, and processes to support platform growth and scalability.
Lead defect management processes, ensuring issues are properly prioritized, tracked, and resolved.
Qualifications
Minimum Requirements:
Bachelor's degree in computer science, or related technical field.
4+ years of experience in software quality assurance, experienced working with large-scale e-commerce or high-volume consumer platforms is a plus.
Proven experience in designing solution architecture and developing automation testing solution for complex software platforms.
Strong hands-on experience with at least one of test automation frameworks (e.g., Maestro ,Playwright, Cypress, Selenium, Appium). Experienced working with Maestro is a plus.
Ability to collaborate effectively across engineering, product, and DevOps teams.
Strong communication, and problem-solving skills in fast-paced, agile environments and a passion for delivering high-quality software
Ability to collaborate effectively across distributed global teams.
Strong written English communication skills, with at least basic conversational spoken English.
Adaptable and comfortable with change: able to adjust testing priorities, tools, and approach quickly as product direction, requirements, or tech stack evolve.
What We Offer:
100% salary during the probation period
18 days of annual leave per year
Five "Recharge Days" - extra days in addition to company holidays
One day of paid leave for your birthday
2 days WFH/ week
Half-day Fridays
Full salary insurance
13th-month bonus
Advanced health insurance (Generali)
Regular team and engagement activities
LinkedIn learning and training courses, based on company policy
MacBook and monitors.
Working location: Waseco building, 10 Pho Quang, Tan Son Hoa ward, Ho Chi Minh city, Vietnam.