- Chuyên Viên Quan Hệ Khách Hàng Cá Nhân - Retail Relationship Manager

• Manage sales activities targeting Home Loan, Car Loan, Soho Loan, Unsecured Loan products for individual & tiny SME customer in order to fulfill business objectives of yourself and your team
• Explore, build up and maintain network relationship with target customers.
• Maintain relationship with assigned existing customers
• Set up sales plan to originate new loan deal and implement the plan effectively
• Prepare credit application and other related documents that will be accelerated to appropriate credit approval discretion holder for final decision
• Identify customer needs, provide information on bank products and services and make financial solution package proposal to capitalize on the business referral opportunities (deposit, card, e-banking...)
• Maintain and follow up loan records and overdue record, implement collection procedure and propose changes as needed to reduce bad debts.
• Managing documents, information, and financial transactions in an organized, efficient, and secure manner
• Meet and exceed bank service standards while complying with bank bank's credit policies and standards, local laws and regulations regarding approval, reporting and documentation
• Work with other team members and internal stakeholders to complete daily tasks while demonstrating respect and professionalism, being, and supporting management as needed