Lab Management Officer

ABOUT VINUNIVERSITY
VinUniversity (VinUni) is Vietnam's first private, not-for-profit university established to international standards, with the vision of becoming one of the world's top 100 universities. Guided by its core values (EXCEL) of Empathy, Creativity, Leadership Mindset, Exceptional Capability, and Entrepreneurial Spirit, VinUni develops talent equipped to create meaningful impact in Vietnam and globally.
Founded by Vingroup, one of Asia's largest private conglomerates, VinUni benefits from a dynamic ecosystem spanning Industrials & Technology, Real Estate & Services, Infrastructure, Green Energy, Culture, and Social Enterprises. This ecosystem provides unique opportunities for collaboration and innovation through leading organizations such as VinFast, Vinpearl, Vinmec, Vinschool, and Vinhomes, as well as a vibrant entrepreneurial network including VinVentures, VinMotion, VinRobotics, VinSpace, and VinEnergo, etc.
VinUni comprises four colleges: the College of Arts and Sciences, the College of Business and Management, the College of Engineering and Computer Science, and the College of Health Sciences. The University has established strategic partnerships with Cornell University, the University of Pennsylvania and Nanyang Technological University to advance excellence in education, research, and innovation.
In 2024, VinUni became the youngest and fastest university globally to achieve QS 5 Stars, earning the highest rating in nine categories: Global Engagement, Good Governance, Program Strength, Academic Development, Teaching, Employability, Facilities, Arts, and Social Impact. The University was also appointed by UNESCO as the first and only UNESCO Chair University, focusing on Environmental Leadership, Cultural Heritage, and Biodiversity.
As a rapidly growing research-intensive university, VinUni is investing in world-class talent, research centers, and cutting-edge facilities to drive breakthroughs in Artificial Intelligence and Machine Learning, Data Science, Environmental Intelligence, Innovations in Health Sciences, Policy Development, and Sustainable Societies.
ABOUT THE POSITION
The Lab Management Officer provides frontline technical and operational support for VinUniversity's Research Complex Facility, working under the direction of the Research Infrastructure Manager. The role spans two connected domains: the physical laboratory environment (equipment, consumables, safety) and the research computing environment (HPC/GPU systems, storage, shared scientific platforms). The Officer ensures that researchers across the University's centres of excellence and key laboratories have reliable, safe, and well-supported access to the instruments and computational resources their work depends on.
KEY RESPONSIBILITIES
1. Laboratory equipment maintenance and operational readiness
• Perform routine maintenance, calibration, and first-line troubleshooting of laboratory equipment
• Keep all instruments and tools in working condition and ready for scheduled research activity
• Coordinate repairs and technical support with vendors and service providers, and track resolution to closure
2. Technical support to researchers
• Provide hands-on support for experimental setup and execution
• Assist with sample preparation, testing procedures, and data collection
• Train faculty, postdocs, and students on correct equipment operation and laboratory protocols
3. Laboratory inventory and safety compliance
• Monitor and replenish consumables, reagents, and essential supplies to avoid disruption to research
• Maintain accurate records of laboratory stock, usage, and equipment logs
• Enforce safety protocols, chemical and biological waste disposal regulations, and hazard management procedures
4. Research computing infrastructure (HPC/GPU and storage)
• Support the operation, maintenance, and upgrade of GPU/HPC clusters, storage systems, and shared research platforms
• Administer resource allocation across research projects and monitor utilisation for fairness and efficiency
• Monitor system performance, diagnose faults, and escalate or resolve technical issues
5. Computational user support
• Assist researchers in optimising computational workflows, simulations, and job scheduling
• Install, configure, and maintain specialised scientific and engineering software, including licence management
• Deliver training and guidance on HPC/GPU usage and computing best practices
6. Cybersecurity and research data management
• Implement cybersecurity measures protecting research data and computing infrastructure
• Manage data storage, backup, and access-control policies
• Ensure compliance with institutional and regulatory data security and data governance requirements
7. Procurement support
• Identify and recommend upgrades and purchases for laboratory and IT infrastructure
• Prepare technical specifications and coordinate with suppliers and the procurement team for cost-effective sourcing
• Ensure timely acquisition of consumables, hardware, software licences, and maintenance contracts
8. Records and reporting
• Maintain user logs, training and certification records, and compliance documentation
• Provide periodic usage, downtime, and inventory data to the Research Infrastructure Manager for reporting