Lab Manager - Softlines

Supervise the laboratory operations of functional lab to ensure its safety, effectiveness & efficiency and maintain standardized and aligned lab testing practices in the laboratory
Maintains laboratory operation and equipment performance, develop workflow and operations. Ensure technician compliance, to follow SOP to perform the test, issue the reporting and arrange equipment maintenance.
Implement and develop new method, instrumentation, and procedures, prepare testing protocol, develop and perform Proficiency Testing programs and accreditation.
Maintain laboratory staff by recruiting, selecting, orienting, and training employees
Lead technical development, R&D, continuous improvement and corporate projects of functional and comfort test services
Implement necessary processes for adequate and consistent quality of execution and meeting HSE requirements (in line with business processes and group targets)
Support to publish technical paper regularly (e.g. safeguard, position paper) in functional lab service aspects
Provide support to client's activities (e.g. meeting/lab tour/ training/seminar) and provide professional advice and technical support on functional & comfort lab test service
Control all direct costs and improve continuously productivity achieving documented Key Performance Indicators and Productivity targets
Optimize the operational network and the organization as required
Participate & co work with international organization & VIP client(s) for latest test service research & development in functional test aspect
Formulate staff training and people development plan in accordance with
business strategy, company direction and employee's individual needs