Mô tả công việc
Receive customer inquiries from the Marketing team and consult with international ones (entrepreneurs, multi-national corporations, etc.) based on their needs for corporate services related to start-ups, bank account opening, etc. via email, live chat, and phone calls in English.
- Present, promote and sell services to prospective customers to meet individual monthly targets.
- Collaborate with the
Customer service staff/Sales Admin to complete orders as the company's procedure (This task will be trained later).
- Maintain customer relationships.
- Manage customer data and orders on CRM.
- Provide regular, transparent, detailed feedback and reporting on personal performance (if requested) to Team Leader/Head of Department.
- Other tasks assigned by Team Leader/Head of Department.
Yêu cầu
- Fluent in English
- Bachelor's degree in English Linguistics, Economics, Banking, Business Administration, Business Laws, etc.
- At least 1 year of work experience in related fields such as Sales, Customer Service, Service Consulting Corporate Services, etc.
- Highly effective teamwork spirit, time management, organizational, negotiation and problem-solving skills
- Excellent knowledge of MS Office
- Familiar with documentation and CRM system
- Proactive attitude, hardworking, able to work both independently and within a team, able to multitask
Quyền lợi
Flexible working time, 7 hrs/day, Mon - Friday.
Annual Leaves: 12 days + birthday leave + seniority leave.
Social insurance, Health insurance, and Unemployment insurance (Vietnamese Law).
Annual health check-up.
Private healthcare package (PVI) for employees for 1 year or more.
Salary review.
13th-month salary.
Bonus on National Holiday, Birthday + Year-end bonus based on performance and business results.
Internal training & career development opportunities, and external L&D budget sponsorship.
Team-building, Company trip, Christmas, Charity, Year End Party, Mid-autumn, etc.
A professional, dynamic, international working environment.
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 09:00 đến 17:30)
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: 39 - 41, D4 Street, Him Lam, Tan Hung Ward, Quận 7