Livestream Operation Specialist (Global Market)

About the Role
Own the remote quality control and sales performance of creator livestreams in the US TikTok Shop market. You will work behind the scenes during live sessions-planning and managing the shopping cart, monitoring stream health, pinning deals, seeding comments, and guiding the creator's on-stream script-to keep every livestream running smoothly and converting.
Scope of Work
Plan and manage product cart lineup for each livestream based on product focus keys decided by the creator team
Provide real-time remote support during live sessions to protect stream quality and drive sales
Responsibilities
Build the cart plan ahead of each livestream, sequencing products according to the team's agreed product focus keys
Arrange and reorder the live shopping cart (product order, pricing, bundles)
Monitor stream quality and sales performance in real time; resolve issues
Pin key deals/products to maximize conversion
Seed comments to drive engagement and social proof
Guide and adjust the creator's livestream script in real time
Coordinate with creator and Ads/Ops teams
Log post-stream insights