Logistics ExecutiveCÔNG TY TNHH MTV DAT BIKE VIETNAM

Work closely with Sales team to arrange delivery to customers, ensuring timely and efficient delivery
Collaborate with the Customer Service (CS) Team to pick up and e-bikes from customers
Manage and track e-bike inventory, ensuring accurate reporting and reconciliation
Identify and resolve any logistical issues or discrepancies that may arise during delivery or pickup
Develop and maintain strong relationships with internal stakeholders, including Sales and Customer Service Teams
Provide exceptional customer service by responding promptly to customer inquiries and concerns
Maintain accurate records of delivery and pickup activities, including documentation of any issues or exceptions
Participate in regular inventory management meetings to ensure accurate inventory levels and optimize logistics operations
Identify opportunities for process improvement and implement changes as needed
Other tasks
- Build report Tracking lead time delivery, tracking cost and mistake of logistic vendor
- Suggest and improve the logistics process and Logistics SOP
- Contribute and/or lead projects/tasks as assigned by the Warehouse & Logistics Manager