Logistics Pricing Supervisor

· Update the price list on the system.
· Rate quotation.
· Negotiate rate/space with shipping lines and match with customer needs.
· Coordinate with CS and Booking to ensure space.
· Checking contract & update rate sheet for both internal & external.
. Keep in touch with carrier, NVOCC, co-loader, agency.
· Creating a good relationship with shipping lines.
. Check mail and reply to customer emails, support customers to answer questions, update information and solve price problems related to shipments.
· Regularly proactively update information about prices and spaces from shipping lines and make reports for direct managers to control and update ships/space/price.
· Send accurate information to Operation department to make correct and timely documents for the shipment, avoiding delay or incorrect information leading to additional costs.
· Work closely with pricing global team for market situation, fast reaction for market change and provide solution when requires.
· Manage the team of 3+ including training, coaching, and encourage team member for work efficiently.
· Review/ keep update on all Policies/ SOPs and instruct clearly to the team. Make sure Policies/ SOPs will be followed under strict discipline.
· Pro-actively provide ideas/ solution to develop the process/ performance of the team.
· Support customer service in customer query resolution and exception handling
· Maintain and build relationships with shipping lines and professional image with customers, cooperate & support other departments.
· Report to manager or upper level when required.