Logistics Telesales Executive

New Customer Acquisition via Tele sales:
Consistently contact potential customers from assigned daily or monthly target lists via non-face-to-face channels such as phone and email.
Identify business opportunities related to the company's logistics services by understanding the logistics needs of companies across various industries.
Utilize effective scripts and questioning techniques to maximize call efficiency and gather key information from potential customers.
Accurately record and manage identified potential customer information.
Identifying Customer Contacts and Company Introduction:
Identify the logistics decision-maker or relevant contact person within initially contacted companies.
Clearly and concisely introduce the strengths and differentiators of the company's logistics services to generate interest from potential customers.
Understand the specific logistics requirements of potential customers and present the potential for tailored solutions.
Capturing Business Opportunities and Supporting Field Sales:
Identify and qualify specific logistics needs and business opportunities that have the potential to develop into substantial business.
Accurately record detailed information about identified business opportunities in the internal system and effectively communicate it to the field sales team.
Provide the necessary information and support to enable the field sales team to successfully conduct follow-up sales activities (e.g., customer information, summaries of initial discussions).
Analyze tele sales activity results and contribute to improving effective customer acquisition and business opportunity capture strategies.
Reporting and Data Management:
Accurately record and report daily/weekly/monthly tele sales activity results (number of contact attempts, contact success rate with decision-makers, number of business opportunities identified, etc.).
Systematically manage customer information and sales activity history using the CRM system.
Analyze tele sales activity data to identify areas for improvement and contribute to achieving team goals.
Collaboration:
Collaborate closely with the field sales team and relevant departments to enhance synergy in new customer acquisition and business opportunity creation.
Share information and successful cases within the team to strengthen tele sales capabilities.