Manager, Office Service ManagementNgân hàng Thương mại Cổ phần Kỹ Thương Việt Nam (Techcombank)
Nơi làm việc: Hà Nội
Ngành nghề: Thư ký - Trợ lý, Quản lý điều hành, Hành chính - Văn phòng, Lương cao, Nhân sự, Ngân hàng/ Tài Chính
Lương: Cạnh tranh
Hình thức: Toàn thời gian
Ngày đăng: 28/06/2024
Hạn nộp: 27/07/2024
Mô tả công việc
Mô tả Công việc
Job Purpose
- The job holder manages, operating and supervising activities related to general office services at the Head Office building, according to assigned functions and duties), complying with the Bank's regulations to ensure service quality as committed
Key Accountabilities (1)
a. Mission:
- Manage resources, ensure to maintain adequate and quality resources.
- Developing and implementing the operation plan of the Building Operations Manager in line with the operation orientation of the Division/Bank's Leaders.
- Develop policies, regulations, processes and professional guidelines related to Building Operations Manager
- Building and managing and using effectively the building management and operation budget, the shared budget assigned to manage according to the annual operation plan, according to the approved limit.
- Urge, inspecting and supervising functional departments, individuals in the unit and relevant contractors/specialist units to fully perform their duties and responsibilities in accordance with regulations.
- Evaluate the quality and performance results of departments and individuals in the unit.
Key Accountabilities (2)
b. Responsibilities:
- Act as the focal point of Building Operations Manager/ Internal Service's cultural management, responsible to the Bank's Board of Directors, relevant agencies for the management and operation of the assigned Building.
- Performing internal and external affairs (working within Techcombank, its subsidiaries/affiliated companies and related agencies within the scope of management and operation of the Building).
- Ensure the activities of Building Operations Manager in compliance with policies, processes, regulations,
internal guidelines,... and service quality commitments (SLAs).
- Identify risks of the unit through the operation process, coordinate with related units to develop methods of risk measurement, assessment and mitigation.
- Manage and supervise the service quality in the operation of the Contractor's Building.
c. Authority:
- Sign administrative documents and approve the contents of activities according to the functions and tasks of the unit based on the decentralization and authorization of the Board of Directors, CEO and Head of Director.
- Proposing to the Board of Directors issues to: Meet the necessary resources to ensure the unit operates in accordance with the set objectives; Adjust the assigned strategies/objectives and plans to match the efficiency and actual work of each period
Key Accountabilities (3)
PEOPLE MANAGEMENT
- Attract, onboard and retain the right talents for a high- performing team
- Communicate team and individual KRAs/ KPIs, goals, action plan, expectations and results to team members
- Manage team performance & provide feedback regularly (following the annual performance management cycle);
- Enable team member's professional and personal development through capability assessment, training, coaching & feedback, etc.
- Motivate and recognize team members' contributions towards the team's shared goals
- Responsible for developing talents within the team
- Act as a role model and promote corporate culture at sub- function level
- Understand & communicate relevant HR offerings to team members.
Job Purpose
- The job holder manages, operating and supervising activities related to general office services at the Head Office building, according to assigned functions and duties), complying with the Bank's regulations to ensure service quality as committed
Key Accountabilities (1)
a. Mission:
- Manage resources, ensure to maintain adequate and quality resources.
- Developing and implementing the operation plan of the Building Operations Manager in line with the operation orientation of the Division/Bank's Leaders.
- Develop policies, regulations, processes and professional guidelines related to Building Operations Manager
- Building and managing and using effectively the building management and operation budget, the shared budget assigned to manage according to the annual operation plan, according to the approved limit.
- Urge, inspecting and supervising functional departments, individuals in the unit and relevant contractors/specialist units to fully perform their duties and responsibilities in accordance with regulations.
- Evaluate the quality and performance results of departments and individuals in the unit.
Key Accountabilities (2)
b. Responsibilities:
- Act as the focal point of Building Operations Manager/ Internal Service's cultural management, responsible to the Bank's Board of Directors, relevant agencies for the management and operation of the assigned Building.
- Performing internal and external affairs (working within Techcombank, its subsidiaries/affiliated companies and related agencies within the scope of management and operation of the Building).
- Ensure the activities of Building Operations Manager in compliance with policies, processes, regulations,
internal guidelines,... and service quality commitments (SLAs).
- Identify risks of the unit through the operation process, coordinate with related units to develop methods of risk measurement, assessment and mitigation.
- Manage and supervise the service quality in the operation of the Contractor's Building.
c. Authority:
- Sign administrative documents and approve the contents of activities according to the functions and tasks of the unit based on the decentralization and authorization of the Board of Directors, CEO and Head of Director.
- Proposing to the Board of Directors issues to: Meet the necessary resources to ensure the unit operates in accordance with the set objectives; Adjust the assigned strategies/objectives and plans to match the efficiency and actual work of each period
Key Accountabilities (3)
PEOPLE MANAGEMENT
- Attract, onboard and retain the right talents for a high- performing team
- Communicate team and individual KRAs/ KPIs, goals, action plan, expectations and results to team members
- Manage team performance & provide feedback regularly (following the annual performance management cycle);
- Enable team member's professional and personal development through capability assessment, training, coaching & feedback, etc.
- Motivate and recognize team members' contributions towards the team's shared goals
- Responsible for developing talents within the team
- Act as a role model and promote corporate culture at sub- function level
- Understand & communicate relevant HR offerings to team members.
Yêu cầu công việc
Yêu Cầu Công Việc
Success Profile - Qualification and Experiences
Degree/Occupation: University graduate or higher Certificate in Building Management
Professional knowledge: good understanding of banking operations, understanding of regulations, business processes of office services, management of facilities, management of office buildings.
Experience: At least 6 years of experience in the fields related to the management and operation of Office Buildings; Office administration; Minimum 2 years in a similar management position
Professional knowledge: good understanding of banking operations, understanding of regulations, business processes of office services, management of facilities, management of office buildings.
Foreign language (English): as bank's regulations
Success Profile - Qualification and Experiences
Degree/Occupation: University graduate or higher Certificate in Building Management
Professional knowledge: good understanding of banking operations, understanding of regulations, business processes of office services, management of facilities, management of office buildings.
Experience: At least 6 years of experience in the fields related to the management and operation of Office Buildings; Office administration; Minimum 2 years in a similar management position
Professional knowledge: good understanding of banking operations, understanding of regulations, business processes of office services, management of facilities, management of office buildings.
Foreign language (English): as bank's regulations
Quyền lợi được hưởng
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Đào tạo
Chế độ thưởng
Đào tạo
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Lương:
Cạnh tranh
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Lương:
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Nộp hồ sơ liên hệ
Ngân hàng Thương mại Cổ phần Kỹ Thương Việt Nam (Techcombank)
Giới thiệu công ty
Ngân hàng Thương mại Cổ phần Kỹ Thương Việt Nam (Techcombank) việc làm
Techcombank Tower, 191 Bà Triệu, Phường Lê Đại Hành, Quận Hai Bà Trưng, Hà Nội
Quy mô: Từ 1000 - 5000 nhân viên
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Vị trí Manager, Office Service Management do công ty Ngân hàng Thương mại Cổ phần Kỹ Thương Việt Nam (Techcombank) tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương Cạnh tranh, tìm thêm việc làm về Manager, Office Service Management hoặc công ty Ngân hàng Thương mại Cổ phần Kỹ Thương Việt Nam (Techcombank) ở các link phía trên
Giới thiệu công ty
Ngân hàng Thương mại Cổ phần Kỹ Thương Việt Nam (Techcombank) việc làm
Techcombank Tower, 191 Bà Triệu, Phường Lê Đại Hành, Quận Hai Bà Trưng, Hà Nội
Quy mô: Từ 1000 - 5000 nhân viên