As part of a wider marcom team, you'll own always-on activities and campaigns for Bakes at every stage: planning, execution, and reporting.
● Strategic Planning: Build audience segments using sales and customer data to identify
purchasing behaviors across Bakes' locations and channels. Apply foundational marketing frameworks (7Ps, Funnel Marketing, IMC, etc.) to develop data-informed marketing plans and campaign strategies.
● Customer & Commercial Analytics: Track Customer Acquisition Cost (CAC), Customer Lifetime Value (LTV), and other key commercial metrics by channel and campaign. Identify performance gaps, flag inefficient marketing spend, and support optimization through data-driven recommendations.
● Marketing Systems & Channel Knowledge: Maintain a working knowledge of CRM, loyalty programs, performance marketing, and omnichannel marketing to effectively collaborate with internal specialists and leverage the right marketing channels and tools.
● Campaign Management: Plan, execute, and monitor marketing campaigns, seasonal promotions, and brand initiatives by managing timelines, creative assets, budgets, and cross-functional coordination to ensure effective execution.
● Brand Channel Management: Manage day-to-day brand channels by creating basic content, briefing internal and external creators, managing community engagement, and continuously optimizing content based on performance insights.
● Performance Reporting & Optimization: Take ownership of marketing performance across key business and channel metrics, including in-store sales, traffic, reach, engagement, and conversion. Deliver bi-weekly performance reports with actionable insights and recommendations to achieve predefined marketing objectives
● 2+ years in marketing, with that time concentrated in F&B, hospitality, or closely adjacent consumer brands.
● You've made an intentional career choice to work in F&B or hospitality marketing.
● You use AI tools fluently as part of your workflow to automate repetitive execution work.
● You think marketing is bigger than discounts and social media.
● Hands-on, high ownership and urgency: when something's stuck or off-track, you say so and bring a proposed fix, not just a status update.
● Clear, direct communicator. We'd rather hear "this isn't working, here's why" early than find out at the bi-weekly report.
● Good creative instincts and comfortable with data: you care how it looks and how it performs.
● Fluent Vietnamese; working English. Preferably bilingual.
Mức lương cạnh tranh theo năng lực và kinh nghiệm.
Tham gia đầy đủ BHXH.
Bảo hiểm sức khỏe.
Khám sức khỏe định kỳ hằng năm.
Thưởng tháng 13.
Giảm giá 20% tại hệ thống bakery, café và lounge của công ty.
Thẻ trải nghiệm TLC (250.000 VNĐ/tháng).
Nghỉ phép năm có hưởng lương (theo thâm niên).
Du lịch công ty và các hoạt động nội bộ khác (tùy theo tình hình kinh doanh của công ty).