Middle/Senior Site Reliability Engineer (SRE/DevOps, Global Product)

LOGIX TECHNOLOGY is a distinguished software services company, specializing in the provision of professional software development services, fostering strong partnerships through the establishment of offshore development centers, offshore product development, and software testing with an infrastructure-oriented approach. We excel at simplifying and enhancing offshore outsourcing, not only by delivering innovative solutions to meet our clients' exact requirements through high-performance teams but also by significantly contributing to our clients' success by reducing time-to-market and improving quality.
At LOGIX TECHNOLOGY, we are committed to delivering the highest level of professional excellence and making a significant impact in the software development sector. If you are a dedicated professional looking to join a dynamic team working with global leaders, we encourage you to explore the exciting opportunities that await you with us.
Job Description
Configures monitoring/alerting/Dashboards/reporting for related application and infrastructure performance monitoring using Elastic APM Monitoring tool and ELK stack.
Analyzing and troubleshooting application performance issues and errors by performing root cause analysis within Elastic APM and Kibana dashboards.
Automate incident detection, response, and root cause analysis.
Partner with Engineering team on developing custom logs, metrics, business events and dashboards.
Frontend application performance monitoring of RUM applications as well as creating and monitoring Synthetic transactions.
Performing assessment analysis to identify scope of problems and escalate recurring issues to management.
Demonstrating ability to communicate effectively with all levels, including customers, technical personnel and management.
Thoroughly document processes and standard operating procedures.
Required Skills & Experience
Bachelor's degree in computer science or a related discipline, or equivalent work experience is required.
3+ years of experience in the same position: Site Reliability Engineer/Observability Engineer/DevOps Engineer.
Have experience in APM tools such as Elastic APM.
Knowledge in application and infrastructure instrumentation, distributed tracing and monitoring
Have experience in monitoring Azure infrastructure: SQL Database, Azure App Services, Azure Blob storage and virtual networks, virtual machine...
Collaborate with development and support teams to resolve performance related issues.
Able to function rationally and methodically in a high productivity environment.
Good at English communication and writing skills.
Benefits and Perks
Attractive Salary & Benefits, full salary in probation.
Performance appraisal twice a year, 13th-month salary.
Healthcare and incident insurance.
16 Paid Leave days / year (12 Annual Leave, 02 Summer Leave ,01 Birthday Leave & 01 Christmas Leave).
Company trip, annual year-end party, team building activities.
Diverse careers opportunities with Software Services, Software Product Development
Working and growing in a value driven, international working environment and standard Agile culture with passionate and talented teams.
Various training on hot-trend technologies, best practices, and soft skills.
Free in-house entertainment facilities: football, PS, badminton, coffee, and snacks (instant noodles, cookies, candies...)