Mô tả công việc
Customer Support & Consultancy: Provide exceptional customer support and expert consultancy for our full range of products and services.
Call Handling: Manage both inbound and outbound calls efficiently to address customer inquiries and needs.
Quality Assurance: Ensure top-tier service quality and maintain high levels of customer satisfaction.
Team Collaboration: Work closely with team members to promptly resolve technical and account-related issues.
Yêu cầu
Education: College graduate or higher.
Language: Basic English communication skills are a plus.
Shift Availability: * Willing to work night shifts (aligned with the U.S. time zone).
Able to work overtime (OT) during peak seasons.
Quyền lợi
Salary: 12,000,000 - 13,000,000 VND/month (negotiable based on experience).
Night Shift Amenities: Dedicated air-conditioned sleep room available at the office for your comfort.
Dining Facilities: Fully-equipped kitchen area for self-cooking.
Legal Benefits: Insurance, paid leaves, and public holidays fully covered under Vietnamese Labor Law.
Office Perks: Free snacks, coffee, and drinks always available to keep you energized.
Work Environment: A friendly, supportive, and highly professional working culture.
Thông tin khác
Thời gian làm việc:
Từ Thứ 2 đến Thứ 6 ([protected info])
Thông tin chung
- Thu nhập: 12 - 13 triệu VNĐ
Nơi làm việc
- Tòa nhà New city Tân Thuận, Lô DVTM 08 đường số 7, KCX Tân Thuận, Phường Tân Thuận, Hồ Chí Minh
- (Trước sáp nhập: Quận 7, Hồ Chí Minh | Sau sáp nhập: Tân Thuận, Hồ Chí Minh)
- 1. Tòa nhà New city Tân Thuận , Lô DVTM 08 đường số 7 , KCX Tân Thuận , Phường Tân Thuận
- (Trước sáp nhập: Quận 7, Hồ Chí Minh | Sau sáp nhập: Tân Thuận, Hồ Chí Minh)