Mô tả công việc
* Guest Welcome
- Greet guests at the lobby with a warm, friendly, and professional attitude.
- Assist guests with their luggage, including carrying, storing, and retrieving from rooms or vehicles.
- Provide guests with general information about the hotel, facilities, events, and key policies.
* Transportation Service Coordination
- Receive requests, provide advice, arrange, and coordinate transportation services for guests. - Liaise with relevant departments to ensure seamless guest service.
- Handle issues and resolve any incidents related to transportation services.
- Coordinate transportation using both in-house resources and external suppliers when necessary. Guest Information and Guidance
- Provide accurate information about the hotel, in-house services, and nearby facilities.
- Recommend restaurants, bars, spa, gym, entertainment activities, and tours.
- Assist guests in planning excursions or making bookings for external services.
* Other Duties
- Maintain the cleanliness, tidiness, and elegant appearance of the hotel lobby.
- Ensure constant presence at the Concierge desk, proactively assisting guests at all times. Support hotel events, conferences, and banquets when required.
- Perform other duties as assigned by supervisors or management.
Yêu cầu
- College or University degree in Hotel Management or a related field.
- Proficient in Microsoft Excel, Word, PowerPoint, and other office applications as required by the job.
- Previous experience in a similar position within a 4 or 5-star hotel environment.
- Preference will be given to candidates with experience working in international or global hotel brands.
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Học vấn
Cao đẳng
Kinh nghiệm
0 - 1 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Dịch vụ khách hàng
,
Khách sạn
Thông tin chung
Nơi làm việc
- Huyện Phú Quốc,
- Kiên Giang
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 04/01/2026
