nhân viên phòng trải nghiệm Khách Hàng full-time 2024

COMPANY INTRODUCTION
About Frasers:
Frasers Property's multi-national businesses operate across five asset classes, namely, residential, retail, commercial & business parks, industrial & logistics as well as hospitality. The Group has businesses in Southeast Asia, Australia, Europe and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 70 cities and 20 countries across Asia, Australia, Europe, the Middle East and Africa.
In Vietnam, its signature developments include Melinh Point -- a Grade A boutique office building in HCMC's commercial District 1, Q2 Thao Dien -- a luxury mixed-use development in Thu Duc City, Binh Duong Industrial Park -- a modern, dynamic & sustainable industrial park strategically placed in Binh Duong Province. Its Fraser Hospitality business also maintains a local presence with Fraser Suites Hanoi, Fraser Residence Hanoi and Capri by Fraser in Ho Chi Minh City.
The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and are invested in promoting a progressive, collaborative, and respectful culture.
www.frasersproperty.com/vn
Nhân Viên Phòng Trải Nghiệm Khách Hàng Full-time
Tính chất công việc: Toàn thời gian - Chuyên môn: Khác; Bán hàng (Sales) - Địa điểm: Khác - Mức lương: Thỏa thuận - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm
JOB DESCRIPTION
1.
Tenant Relations:
Deal with
tenants whose factories and/or warehouse are located at Bac Ninh.
Advise and
assist in Pre and Post Investment application and procedures.
Address
tenants' enquiries and requests within timeframe of local regulations and
organizational policies and service standards.
Refer
tenants to other partners and services as required.
Maintain
updated knowledge of relevant renting legislation.
Liaise and
engage tenants on opportunities for expansion.
Track and
analyse tenants need and directions.
Conduct and
analyse quality assurance surveys to enhance services provided to current and
promising tenants.
2.
Collaborate with other stakeholders:
Coordinate
with marketing and technical teams to update latest tenants' information.
Prepare
prospective sales data regarding developing tenants to support marketing team.
Serve as
business translators when dealing with potential and existing tenants.
Identify
and propose more efficient work practices with managers and your team to
support sustainability initiatives.
Budget and
forecast expense arising from leasing activities.
REQUIREMENTS
Excellent
communication skills in Chinese on top of Vietnamese and English (optional).
Based
in Bac Ninh and willing to work between Bac Ninh and Hanoi.
2-3
years of experience in Customer Service.
Experience
with corporate client in industrial environment is a competitive advantage.
Prior
working experience in marketing is a plus.
Bachelor/
Master's degree in Business Administration or Economics equivalent.
Exceptional
interpersonal skills.
Positive
and professional demeanor.
Ability to prioritize
and multi-task to meet deadlines in a fast-paced working
BENEFITS
13th month salary, performance bonus, annual salary review
Minimum 40 training hours per year
Annual trip, family day, and numerous employee engagement activities
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 31/5/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW