Mô tả công việc
1. System Monitoring and Management:
• Monitor, operate, and manage security and network products from Palo Alto, Cisco, and Fortinet in a NOC/SOC environment with support window 8x5 (8:30 - 17:30 from Monday to Friday)
• Analyze and resolve incidents related to Firewalls, Routers, Switches.
2. Technical Support (Level 2):
• Troubleshoot and resolve issues related to:
• Routing/Switching: EIGRP, OSPF, BGP, VLAN, VRF, QoS.
• Cisco Data Center Technologies: ACI, Nexus, and UCS.
• Wireless: Cisco wireless controllers and APs.
• Security: Cisco ISE, Palo Alto Firewall, Fortinet Firewall.
• Investigate security incidents and provide solutions.
• Collaborate with Vendor/Partner to resolve complex incidents.
3. Configuration and Deployment:
• Configure, upgrade, and optimize Palo Alto, Cisco, and Fortinet devices as required by projects or organizational needs.
• Support the deployment of security solutions, access management, and LAN/WAN networks.
4. Incident Management and Log Analysis:
• Respond to and resolve alerts from monitoring systems (ServiceNow & Client's Tier 1).
• Analyze logs, detect anomalies, and provide root cause analysis for security incidents.
5. Reporting and Documentation:
• Prepare reports on incidents, system performance, and recommendations for improvement.
• Provide recommendations to improve network and security infrastructure based on analysis.
Yêu cầu
• Minimum 2 years of experience.
• Hands-on experience with Cisco networking, Palo Alto Firewalls, Fortinet Firewalls.
1. Technical Skills:
• Understanding of:
• Cisco Routing and Switching: EIGRP, OSPF, BGP, VLAN, VRF, QoS.
• Cisco Data Center (Preferred): ACI, Nexus, UCS.
• Wireless: Cisco WLC and Access Points.
• Security: Cisco ISE, DNAC, Palo Alto NGFW.
• SD-WAN and DNA Center (Preferred): Deployment and troubleshooting.
• Opswat (Preferred) (secure data transfer and endpoint protection)
2. Soft Skills:
• Strong Problem-solving and analytical abilities.
• Good communication skills to coordinate with internal teams and external vendors/partner
• English for technical reading, researching and conversational (Basic)
Quyền lợi
Attractive salary. Performance based award
Salary: Very competitive
"FPT care" health insurance provided by PJICO and is exclusive for FPT employees
Have a chance to go Onsite short-term or long-term
Young and dynamic working environment
Continuous development of hard and soft skills through work and professional training.
Opportunity to approach newest technology trends
Exciting leisure: sport and art events (football club, family day...)
Company's labor policy completely pursuant to Vietnamese labor legislation plus other benefits offered by the company (Company trip, Holiday, etc.).
Thông tin khác
Địa điểm làm việc
- Hà Nội: Tòa FPT số 10 Phạm Văn Bạch, Cầu Giấy
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:30 đến 17:30)