Officer, Policy Services

+) Be a project member of new products launching (25%)
- Participate in reviewing Product specifications, Product Terms and Conditions, System Gap list, Functional specification requirement, etc.
- Prepare test case and perform UAT for new product.
- Prepare training material then train team members about new product/new function in the system.
+) Be a project member of system enhancements to meet business requirements (20%)
- Prepare the business requirements for system enhancement for Product Day 2 or/and other enhancements for non-core systems.
- Participate in reviewing Functional specification requirements.
- Prepare test cases and perform UAT.
- Prepare training materials and train team members
+) Be a project member of other projects (20%)
+) Proceed to change policy information as customer requests (10%)
+) Work with IT to data fix production issues/enhance systems (20%)
+) Other tasks assigned: (5%)