COMPANY INTRODUCTION
Địa điểm: Hồ Chí Minh; Đà Nẵng; Hà Nội; Huế; Khác; Nước Ngoài - Loại hình công ty: Công ty Việt Nam - Lĩnh vực kinh doanh: Du lịch, Nhà hàng, khách sạn; E-commerce, Thương Mại Điện Tử, Bán Hàng Online - Quy mô công ty: Nhỏ (< 49 người có BHXH) - Website: Không có - Fanpage: [protected info]
GoEz is a travel agency who sources the large database of suppliers in Vietnam. We are one of leading suppliers of many OTAs for all kinds of transportation (train, boat, bus, flight). We help foreign travelers find the best services and easily plan trips while helping our partners go online and expand their customer reach.
Operations & Admin Officer (Remote Full Time)
Địa điểm: Hồ Chí Minh; Đà Nẵng; Hà Nội; Huế; Khác; Nước Ngoài - Tính chất công việc: Online; Toàn thời gian - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm; Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Thỏa thuận; Từ 4 Triệu - Dưới 8 Triệu VNĐ / Tháng
JOB DESCRIPTION
We are looking for a proactive and detail-oriented Operations & Admin Officer to join our growing team. This hybrid role is perfect for someone who enjoys working with both people and processes - from handling daily bookings and supporting customers, to keeping our operations and admin tasks running smoothly.
Key Responsibilities
🎯 Operations & Customer Bookings
Handle customer bookings for train and bus tickets via email, website, and social media channels
Coordinate with suppliers and partners to secure ticket availability
Issue e-tickets and confirmations accurately and on time
Communicate schedule updates or service changes to customers
Provide pre- and post-booking support in a friendly and professional manner
🧾 Administration & Sales Reports
Record and reconcile daily transactions
Prepare weekly and monthly sales reports (Excel or accounting software)
Organize and maintain records, invoices, and booking confirmations
Assist with internal documentation and compliance tracking
Perform other tasks assigned by the manager as: Basic Marketing Support, Office & Internal Support, ...
REQUIREMENTS
· Must have a personal laptop for daily work
· Willingness to work in shifts and on weekends (with scheduled rotation)
· Basic knowledge of Excel and Google Workspace (Docs, Sheets, etc.)
· Good communication in both Vietnamese and English
· Prior experience in tourism, booking, or administrative roles is a plus
· Self-motivated and proactive in managing tasks
· Quick-thinking, flexible, and able to handle customer issues with care.
BENEFITS
Salary & Benefits
Salary: From 7,000,000 VND/month + performance-based bonuses (negotiable depending on experience and actual business performance)
Training provided - including job knowledge and soft skills for those without experience
Bonuses for birthdays, monthly/quarterly contributions (based on team/business results)
Full public holidays and personal leave in accordance with Vietnamese labor laws
Supportive, fun, and young working environment with regular team activities 🎉
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 31/7/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
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