[Online/HCM] Đại Học Fulbright Việt Nam Tuyển Dụng Student Affairs Operations Officer Full-time 2023

About Student Affairs and Services
The Student Affairs and Services (SAS) department provides a diverse and inclusive campus and residential environment where students are encouraged to test and refine the knowledge, skills, and values they acquire in their classes.
In partnership with students and through dynamic, student-centered programs and services, we empower students to develop their abilities to think critically and creatively, communicate effectively, and demonstrate competencies worthy of future leaders and change-makers in Vietnam and the world.
Job Purpose
The Student Affairs Operations Officer will assist the Fulbright University Vietnam Student Affairs and Services team with the administration and general communication of daily operations. The role will perform a variety of tasks under the oversight of the Students Affairs & Services Manager. These tasks will include administrative and communications support for Student Affairs & Services, and administrative support for the Work Study Program at Fulbright, assist with Student Affairs and Services budget planning and management, support the preparation of quarterly reports required by stakeholders such as the Board and donors such as USAID.
This full-time position requires exceptional customer service and organizational skills, the desire to interact with students, families, and campus constituencies, the ability to maintain confidentiality, and the ability to work independently on projects as needed.
Reporting Lines
Solid reports to: Student Affairs & Engagement Manager
Dotted-line reports to: Dean of Students
List by title positions which report directly to this position: N/A
Roles and Responsibilities
The Student Affairs Operations Officer's responsibilities will be as follow:
Provide administrative support for the Work Study Program (WSP) at Fulbright. This includes:
Being very familiar with the Work Study Program Policy.
Providing advice to all Fulbright departments who have engaged or wish to engage students using the Work Study Program.
Advising Fulbright departments who have engaged students using the WSP on requirements for getting WSP students paid in a timely way. This includes providing advice on using the system created to collect WSP student timesheets.
Recommending changes to the Policy or WSP payment levels to the Dean of Students and Director of Finance as circumstances evolve and justify such changes.
Provide administrative support for the Student Conduct Board (SCB) at Fulbright. This includes:
Being very familiar with the Student Code of Conduct.
Arrange Student Conduct Board meetings and hearings when necessary.
Document the outcomes of SCB meetings and communicate outcomes to stakeholders according to the process documented in the Student Code of Conduct.
Provide administrative support for the Student Affairs and Services department budget planning and management process. This includes:
Liaising with the Finance Department budget team on the annual budget development process.
Being the primary Student Affairs and Services user of the SAP budget planning system. (Training in this system will be provided by the Finance Department).
Working with all Student Affairs and Services units on the Quarterly budget review.
General Student Affairs and Services operational support. This includes:
Developing tools and methods for collecting data (e.g., feedback surveys) relevant to SAS operations in order to understand the efficacy and stakeholder satisfaction (i.e., students and partners) with SAS operations.
Administration support for SAS events and projects.
Coordinating meetings including booking rooms and preparation of materials as directed by the Dean of Students.
Other duties required by Student Affairs & Engagement Manager.
What we look for
Education:
Bachelor's degree in Business Administration or equivalent. A degree incorporating an accountancy component would be an advantage.
Employment/Professional Experience:
Experience of working as an administrative support role in higher education student affairs and services or a related field.
Experience developing and managing department budgets. Experience with a budget management system would be an advantage, as would advanced Excel skills.
Experience supporting or administering programs, seminars, and events. Specific events management experience would be an advantage.
Competencies - Knowledge, Skills and Abilities:
At least IELTS 6.5 or equivalent proficiency in English. IELTS 7.0 or equivalent proficiency preferred.
Experience working in a multicultural environment.
Demonstrated commitment to working in education and Vietnam.
Demonstrated professional agility when working in a situation where not only is the organization evolving but so is the environment in which it operates.
Experience in and enthusiasm for being an advocate and a mentor to young people.
What we offer
· Opportunity to join a passionate team who shares the belief in the transformative power of education and values the unique opportunity to create a new university.
· Opportunity to participate in public talks, workshops, seminars, as well as other enriching activities at Fulbright.
· A full network of supportive colleagues.
· A dynamic, innovative, and professional work environment.
· Intensive English-speaking environment.
· Competitive salary and high-end insurance schemes for employees and direct family members.
· Professional development opportunities.
· Generous annual leave/paid time off.
· Flexible work arrangement options.
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