Công Ty Công Nghệ BSS Group Tuyển Dụng Cộng Tác Viên Hỗ Trợ Khách Hàng Part-time 2026

COMPANY INTRODUCTION
Địa điểm: Hà Nội; Hồ Chí Minh; Đà Nẵng; Khác; Huế; Nước Ngoài - Loại hình công ty: Công ty nước ngoài - Lĩnh vực kinh doanh: IT (Lập trình, Công nghệ thông tin, Internet, ...); E-commerce, Thương Mại Điện Tử, Bán Hàng Online; Marketing, Nghiên Cứu Thị Trường, Sự Kiện, Quảng cáo, Truyền Thông, Thiết Kế Đồ Hoạ - Quy mô công ty: Lớn (>= 250 người có BHXH) - Website: [protected info] - Fanpage: [protected info]
BSS Group is the trusted partner for full-service E-commerce solutions.
Since 2012, BSS has provided a wide range of products and services on multiple platforms. Two years later, BSS Commerce was established representing a significant step in the company's efforts to build a reputable brand of products & services
In 2022, we are thrilled to have Magestore and Simicart join the ecosystem to diversify our offerings for hundred thousands of customers from over 150 countries in the world. From our humble beginnings with only 3 key members in our first office, BSS Group has now expanded to 300 members - including E-commerce Solution Specialists, Certified Developers, PMP certified Project Managers, highly qualified Testers, and Marketers.
To become a trusted full-service solution provider for multiple eCommerce platforms on a global scale, we are eager to find out the next talented generation to join us.
We pride ourselves on:
- Competitive benefits
- Plentiful career development opportunities
- International project & Innovative technology
- Human-centric working environment
Find out more about BSS:
1. Products & Services: [protected info] and [protected info]
2. People & Culture: [protected info]/
Website
[protected info]/
Customer Support Collaborator Online; Part-time
Địa điểm: Hà Nội; Hồ Chí Minh; Đà Nẵng; Khác; Huế; Nước Ngoài - Tính chất công việc: Online; Bán thời gian; Khác - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!; Yêu cầu ứng viên có kinh nghiệm - Mức lương: Từ 4 Triệu - Dưới 8 Triệu VNĐ / Tháng; Từ 8 Triệu - Dưới 10 Triệu VNĐ / Tháng
JOB DESCRIPTION
Provide prompt assistance to international customers in setting up and effectively using our Shopify apps and themes.
Identify, troubleshoot, and resolve issues that arise during the use of our apps.
Work closely with internal teams to ensure problems are addressed quickly and efficiently.
Keep customers informed about the progress of their cases and maintain clear, smooth communication throughout the support process.
Perform other tasks as assigned when necessary.
REQUIREMENTS
Working hours (UTC+7): Remote shift from 0:00-4:00 or 4:00-8:00 or 0:00-5:00
Strong English proficiency, equivalent to IELTS 6.5 or above.
Basic understanding of HTML/CSS.
Previous experience in Customer Support or Technical Support, particularly in the Technology or E-commerce industry, is an advantage.
Hardworking, detail-oriented, responsible, and willing to learn new tools and technologies.
Good communication skills with strong abilities in time management and self-management.
BENEFITS
Salary: 60,000 VND per hour.
100% remote working environment.
Opportunity to gain hands-on experience with global e-commerce platforms and tools.
Improve English and communication skills through daily interaction with international customers.
Work in a young, supportive, and growth-oriented team.
Participate in regular training sessions and learn within a knowledge-driven environment.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 18/5/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW