Operation Manager

***Location : R817B, TD business Center, no 4&5, 20A, Le Hong Phong, Ngo Quyen, Hai Phong
***Key activities:
1. Manage existing Air/Sea freight key accounts and identify prospective customers for business expansion.
2. To drive and support the sales team's efforts for achieving the overall ocean freight sales target
3. Know well market price from carriers and building up pricing tariff.
4. Maintain sales report and monitor customer's payment matters.
5. Monitor timely and accurate movement of Air/Sea export/import and documentation.
6. Ensure employees comply with rate and service requirements established by customers.
7. Ensure established margins and budgetary target are met.
8. Assigns specific duties to supervisors and staff as required.
9. Ensures all employees are fully trained in all aspects of their job as well as cross-trained in other areas when possible.
10. Manages and controls all ground cost and revenues.
11. Prepares monthly activity / revenue report.
12. Completes yearly employee performance reviews.
13. Liaison with all related vendors to ensure highest level of service is achieved.
14. Ensure continuous improvement processes to increase efficiencies, reduces waste and improve performance to our customers.
15. Maintain Powers of Attorney as well as customer profiles.
16 Other tasks as requested from Management.
17. Candidate with experience in consolidation is a preferable.