Operations Accelerator Program

About Us
DHL Supply Chain is a world leading logistics provider. Combining the strength of DHL Group capabilities and our proven adaptability, we're uniquely positioned to seize emerging opportunities and shape the future of supply chain.
Your Tailored Development Journey
Operations Accelerator Program is a structured 18-month journey for fresh graduates who want to build a career in warehouse operations at DHL Supply Chain Vietnam.
Over the first 12 months, you will gain hands-on experience across four core warehouse functions: Inbound, Packing (Value-Added Services), Outbound and Inventory. In each rotation, you will learn how a world-class warehouse runs, then step up to lead a team under supervision. You will then take on a 6-month Acting Team Leader assignment to put your skills into practice. A Coach and a Mentor will support you every step of the way.
We take special pride in our people! We believe that passion, a can-do attitude and the willingness to learn matter as much as any qualification. Experience a development track built to help you grow, designed to make sure you're fully prepared to deliver on our customer promise.
Key Responsibilities
Warehouse Operations & Rotational Learning
Complete assigned learning activities and operational tasks in each mandatory rotation.
Perform daily warehouse activities in line with DHL operational standards and site procedures.
Support inventory control activities, including physical stock counts, cycle counts, and reconciliation.
Process warehouse transactions accurately to maintain reliable inventory records in the Warehouse Management System (WMS).
Follow Standard Operating Procedures (SOPs), Work Instructions (WIs), and operational guidelines.
Leadership & Personal Development
Actively participate in coaching sessions and apply feedback to strengthen operational skills and address development needs.
Engage with Mentors to align personal development and career aspirations with business needs.
Develop problem-solving, decision-making, communication, and people management skills.
Lead a small operational team under supervision during the final month of each rotation.
Continuous Improvement & Systems
Participate in Lean, Kaizen, productivity, and process improvement initiatives.
Help identify operational inefficiencies and recommend practical improvements.
Use RF scanning devices and other operational tools correctly to support warehouse activities.
Support operational reporting, data analysis, and key performance indicator (KPI) tracking.
Safety, Health, Environment & Compliance
Comply with all DHL Supply Chain Safety, Health & Environment policies and procedures.
Maintain a safe, organized workplace through 5S practices and promptly report safety incidents and unsafe conditions.
Comply with customer requirements, quality standards, and operational controls.
Working Conditions
Working location: Yen My, Hung Yen (site-based)
Shift Work: Shift schedules based on operational and seasonal needs.
Environment: Hands-on work in a dynamic warehouse environment.
Rotational Assignments: Mandatory assignments across warehouse functions and locations as part of the program.
Mobility: Willingness and availability to accept cross-site assignments or relocate to other DHL Vietnam facilities based on business and operational needs.
Do You Have What It Takes?
This program is for you if you want to learn warehouse operations from the ground up, work hands-on with your team on the warehouse floor, and grow your career with a global contract logistics leader that invests in your training and gives you a clear path forward.
Bachelor's degree or College diploma in Supply Chain Management, Logistics, Industrial Engineering, Operations Management, Business Administration, or a related discipline.
Internship experience in logistics, warehousing, manufacturing, or supply chain operations is preferred but not required.
Learning Agility: Ability to learn quickly and adapt to a fast-paced development program.
Resilience & Adaptability: Ability to work effectively under pressure and adapt to a demanding warehouse environment.
Ownership & Initiative: Strong sense of responsibility, self-motivation, and ability to manage assigned tasks independently.
Growth Mindset: Commitment to continuous learning and a long-term career in warehouse operations management.
Proficiency in Microsoft Excel, PowerPoint, and Power BI.
Basic analytical and data interpretation skills.
Open to working flexible and rotating shifts (including night shifts) and willing to travel or relocate to different sites based on business needs.
Fluency in spoken and written English.