Operations Manager (All Nationalities)

Operations Manager

District 2, Ho Chi Minh City

Open to all nationalities



Docosan is a health tech startup founded in Ho Chi Minh City in 2020 by two Harvard grads. We're venture backed by international investors including AppWorks (Taiwan) and Huat Ventures (Singapore). We're looking for smart, resourceful and passionate people to join us as we transform healthcare for the better in Vietnam and beyond. Our mission is to make it as easy to get healthcare in emerging markets as it is to order a Grab. Our platform enables people to find, compare, and book over 30,000 priced medical services online and offline, and more.



We're looking for a people-focused leader and experienced operations specialist to drive operational excellence at Docosan. We're building and scaling new ways to delight our customers, leveraging our platform.



Why you should join:



+ International team with English speaking environment

+ Significant career growth potential at a friendly, fast-paced and impact-driven startup

+ Private health insurance plan

+ Dog-friendly office



What you will do:



+ Lead: recruit, lead, coach & retain a high-performing team. As a leader, you are a culture carrier. The tone starts with you. You will report directly to the CEO.

+ Own: You will drive our day-to-day operations across teams. You will work closely with our Customer Service, Sales, Marketing, and Admin teams to ensure that their processes run smoothly and are aligned with our Objectives and Key Results (OKRs).

+ Strategize: by designing, building and executing process improvement projects to drive operational efficiencies and employee experience.

+ Delight customers: Work cross-functionally with central teams to ensure we offer customers the best experience on each and every order and provide your team with the tools, resources and support needed to achieve these goals.