Outbound Specialist, Operations

Mô tả Công việc
ESSENTIAL DUTIES AND RESPONSIBILITIES
As successful Outbound Specialist, Operations has first and foremost a broad knowledge of business and market forces. The ideal candidate will also possess great problem-solving skills to provide solutions and recommendations that will increase profitability and efficiency. You will be undertaking projects on behalf of CULINES Management team.
Take care of Customer Service of Outbound shipments, notice to customers any Schedule change/Irregularities and follow-up problem solving to customers.
Take care of Documentation of Outbound shipments, input data in system and issue the Bill of Lading to Customers, release cargo.
Release bookings meets the customer's requirements in terms of time.
Submit e manifest to VN Customs and send pre-alert to Overseas agents.
Issue the Debit Note, credit note for Customer/Overseas agent timely.
Prepare/update Container loading list, check VGM/discrepancies.
Upload SI and issue draft bill, revise Bill,
Follow berthing schedule, doing loading list on time and take care other jobs to make sure that vessel loading cargo (laden + empty repo) as plan
Support application of special shipments (flexi-bags, OOG, etc.)
Weekly/monthly/quarterly/annual lifting reports.
Receive and respond to customers' emails and phones quickly and accurately.
Liase with other departments for ad-hoc requests.
Other tasks assigned by Manager
Take care of Customer Service of Outbound shipments, notice to customers any Schedule change/Irregularities and follow-up problem solving to customers.
Take care of Documentation of Outbound shipments, input data in system and issue the Bill of Lading to Customers, release cargo.
Release bookings meets the customer's requirements in terms of time.
Submit e manifest to VN Customs and send pre-alert to Overseas agents.
Issue the Debit Note, credit note for Customer/Overseas agent timely.
Prepare/update Container loading list, check VGM/discrepancies.
Upload SI and issue draft bill, revise Bill,
Follow berthing schedule, doing loading list on time and take care other jobs to make sure that vessel loading cargo (laden + empty repo) as plan
Support application of special shipments (flexi-bags, OOG, etc.)
Weekly/monthly/quarterly/annual lifting reports.
Receive and respond to customers' emails and phones quickly and accurately.
Liase with other departments for ad-hoc requests.
Other tasks assigned by Manager