Outsource Merchants Partnership Manager

CỔNG TY CỔ PHẦN TIẾP THỊ SỐ TÔ QUÀ

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 15/04/2024

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới

ABOUT URBOX

Founded in 2015, UrBox is the pioneer of digital gifting solutions for businesses in Vietnam. After six years up and running, UrBox is taking on more ambitious projects in cooperation with prestigious organizations across the country.
We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

JOB DESCRIPTION

Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Business Development, Product, Tech & Customer Service) to improve the entire customer experience. This position may require occasional travel.

Serve as the lead point of contact for all customer account management matters.
Build and maintain strong, long-lasting client relationships.
Negotiate contracts and close agreements to maximize profits.
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
Collaborate with the sales team to identify and grow opportunities within territory.
Assist with challenging client requests or issue escalations as needed.

REQUIREMENT

BA/BS degree in Business Administration, Sales or relevant field.
Proven work experience as an Account Manager/ Sales Manager/ Operation Manager in tech or ecommerce companies.
Fluency in English.
More than 5 years' experience in a similar role.
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
Solid experience with CRM software and MS Office (particularly MS Excel).
Experience delivering client-focused solutions to customer needs.
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
Excellent listening, negotiation and presentation abilities.
Strong verbal and written communication skills.

Thông tin chung

Ngày hết hạn: 15/04/2024
Thu nhập: Thỏa thuận

Giới thiệu công ty Xem trang công ty

Tiếp nhận đối tác từ phía Kinh Doanh. Hướng dẫn đối tác kết nối, làm quen và sử dụng hệ thống.
- Phối hợp cùng team Offline kiểm soát trạng thái merchant liên quan đến số lượng và chất lượng Outlet
- Quản lý trạng thái egift: sản lượng, tồn kho, điều kiện sử dụng
- Đầu mỗi xử lý các vấn đề redemption ...

Quy mô công ty

Từ 26 - 100 nhân viên

Chia sẻ: