Pantry staff

MAIN DUTIES:
Administration
• None
Financial and Revenue Responsibilities
• Know the F&B budget
Training and Human Resources Management
• Attend all monthly trainings
• Maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and colleagues
• Is constantly well groomed as per the Sofitel Brand Standards
Guest Service Responsibilities
• Ensure full guest satisfaction at any time
• Ensure consistency in the production of the drinks in order to ensure guest satisfaction
• Ensure efficiency in the production of the drinks in order to ensure guest satisfaction
• Work hard to satisfy any guest requests
Operational Responsibilities
• Follow at any time the given recipes
• Ensure smooth and efficient beverage preparation
• Report any special request to the supervisor or manager in charge
• Carry out the equipment with care
• Passionate for details
• Knows and ensure full follow up on the Sofitel brand standards in the daily operations
• Ensure constant cleanliness of the working area
• Ensure constant tidiness and good organization of the working area
• Gather guest feedback and report to outlet Supervisor or Manager in charge
• Fully apply in operations everything that has been caught during the training time
Meetings to attend / lead
• Attend the daily F&B morning briefing
• Attend the weekly pre con meeting
• Attend the monthly FB manager meeting